SITA is seeking an Incident Management Consultant based at Manchester with flexibility to cover MAG locations. You will lead the local engineering and support team, coordinate major incidents, and act as SPOC for operational response, communications and service restoration across MAG and partners.
You will work in a dual-layer function with global incident management, ensuring timely escalation, root-cause analysis, and continuous improvement to protect passenger experience and critical airport
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Major Incident Lead & Team Coach (24/7 Ops) employer: SITA Group
SITA is an exceptional employer that fosters a dynamic work culture in Manchester, where innovation and collaboration thrive. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working alongside industry leaders in aviation operations. With a commitment to teamwork and a supportive environment, SITA offers a unique chance to make a meaningful impact in the aviation sector.