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- Tasks: Own website operations and enhance customer journeys for a leading womenswear brand.
- Company: Join the dynamic Sisters & Seekers team, a fast-growing fashion brand near Chester.
- Benefits: Enjoy 50% off products, flexible hours, and a fun, energetic team culture.
- Other info: Participate in staff events and even star in viral TikTok videos!
- Why this job: Be part of a creative team and make a real impact in the fashion industry.
- Qualifications: 2+ years in eCommerce, ideally in fashion, with hands-on product management experience.
The predicted salary is between 30000 - 40000 £ per year.
You will be working for the high growth womenswear brand Sisters & Seekers within a creative and visionary team, all striving towards taking the brand to the next level. We are based near Chester but have a global reach with customers all over the world. We are looking for an ambitious, driven and passionate individual who is looking to develop their career in a dynamic and expanding team at Seekers HQ. This position is a full-time role based in the office through Monday to Friday, with the opportunity to immerse yourself in the lively Sisters & Seekers team, experience staff and community events, and if you’re camera ready, to be a part of our viral TikTok videos!
About The Role
- Own the operational integrity of the website and continuously improve customer journeys to drive conversion.
- Key Responsibilities
- Site Content Integrity (BAU Excellence)
- Own accuracy of:
- Product content
- Imagery
- Messaging across the site
- Conduct regular full-site audits to ensure:
- No incorrect or outdated content
- Seasonal relevance is maintained
- Manage the eCom Service Desk process, including:
- Logging requests from all departments
- Prioritising tasks
- Ensuring timely resolution
- Execute all site updates with a zero-error mindset
- Own the double-validation process:
- Pre-publish checks
- Post-publish verification
- Monitor and report on:
- Key customer journeys (e.g. landing → PDP → checkout)
- Heatmaps
- Session recordings
- Analytics
- Support the Senior eCom Manager in:
- Identifying site improvement opportunities
- Implementing enhancements (e.g. UGC, UX tweaks)
- Help maintain a backlog of improvements
Qualifications & Experience
- 2+ years of experience, ideally in fashion and retail.
- Hands-on experience managing product listings, including uploads, and updates on ecommerce platforms.
We also offer:
- 50% off all products for you & family.
- 20 days Holiday + Bank Holidays.
- Gifted additional holidays (your Birthday and an additional day off at Christmas).
- Flexible start & finish scheme (7-10am arrival, 3-6pm finish time).
- Free on-site parking & EV charge points.
- Medical Cash Plan.
- Employer Pension Scheme.
- Career progression, masterclasses and personal development plans.
- Fun, close-knit and energetic team culture.
- Collaborative and creative culture where your ideas drive impact.
- Apple Mac or Microsoft Hardware.
eCommerce Operations Executive in Chester employer: Sisters and Seekers
Contact Detail:
Sisters and Seekers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Operations Executive in Chester
✨Tip Number 1
Get to know the brand inside out! Dive into Sisters & Seekers' social media, website, and any content they produce. This will not only help you understand their vibe but also give you talking points during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Sisters & Seekers. Plus, it shows your genuine interest in the company!
✨Tip Number 3
Prepare for those practical tasks! Since the interview process includes assessments, brush up on your eCommerce skills. Familiarise yourself with tools like heatmaps and analytics to impress during the evaluation stage.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on being part of the Sisters & Seekers family from the get-go!
We think you need these skills to ace eCommerce Operations Executive in Chester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining Sisters & Seekers and contributing to our vibrant team.
Tailor Your CV: Make sure your CV is tailored to the eCommerce Operations Executive role. Highlight your relevant experience in fashion and retail, especially any hands-on work with product listings and eCommerce platforms. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community right from the start!
How to prepare for a job interview at Sisters and Seekers
✨Know the Brand Inside Out
Before your interview, dive deep into Sisters & Seekers. Familiarise yourself with their products, values, and recent campaigns. This shows genuine interest and helps you connect your skills to their mission.
✨Showcase Your eCommerce Savvy
Be ready to discuss your hands-on experience with eCommerce platforms. Prepare examples of how you've managed product listings or improved customer journeys in previous roles. Specific metrics or outcomes can really make your case stand out!
✨Prepare for Practical Tasks
Since the interview process includes practical tasks, brush up on relevant skills. Practice site audits or journey analysis scenarios. Being able to demonstrate your thought process will impress the interviewers.
✨Embrace the Team Spirit
Sisters & Seekers values a collaborative culture. During your interview, highlight experiences where you've worked well in a team. Show that you're not just a great individual contributor but also someone who thrives in a close-knit environment.