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For Companies At a Glance
- Tasks: Supervise outbound fulfilment operations and lead a dynamic team in a fast-paced environment.
- Company: Join a fast-growing fashion brand that values innovation and teamwork.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Why this job: Make a real impact on customer experience while working in a vibrant setting.
- Qualifications: Experience in warehouse operations and strong leadership skills are essential.
- Other info: Be part of a culture that promotes accountability and attention to detail.
The predicted salary is between 29000 - 40600 £ per year.
Overview
- Industry: Fashion Retail
- Hours: 35 hours over standard warehouse hours with flexibility to cover peak periods.
- Salary: Circa £29,000
- Applications: CV and Covering Letter
- Reporting To: Warehouse Manager
Role Purpose
The Fulfilment Supervisor is responsible for the day-to-day supervision of outbound fulfilment operations, ensuring customer orders are picked, packed, and dispatched accurately and on time. This role leads warehouse operatives on shift, maintains operational pace and standards on the warehouse floor, and works closely with Stock Control Team Leaders to support stock level accuracy and availability. The Fulfilment Supervisor plays a key role in protecting service levels during both core trading and peak periods.
Key Responsibilities
- Fulfilment & Dispatch Operations
- Supervise picking, packing, and dispatch activity to meet service expectations
- Ensure orders are processed in line with agreed cut-off times and SLAs
- Monitor workflow throughout the shift and reallocate labour as required
- Act quickly on exceptions, system issues, or failed actions
- Maintain clear, organised dispatch and pick areas
- OTIF & Service Performance
- Take ownership of on-time, in-full delivery performance for outbound orders
- Identify and resolve causes of service delays or fulfilment failures
- Escalate risks to service or customer experience promptly
- Stock Accuracy & Availability
- Work closely with Stock Control Team Leaders to maintain stock level accuracy
- Highlight stock discrepancies, shortages, or location issues identified during fulfilment
- Support stock checks and investigations where required
- Ensure operational discipline is followed to protect stock integrity during picking and packing
- Team Leadership & Operational Standards
- Lead, coach, and support warehouse operatives during shifts
- Ensure SOPs, checks, and logs are followed consistently
- Maintain a safe, organised, and productive working environment
- Promote a culture of accountability, pace, and attention to detail
- Key Holder Responsibilities
- Act as a key holder for the warehouse facility
- Open and close the site in line with operational requirements
- Ensure site security procedures are followed at all times
- Working Pattern & Flexibility
- This role will primarily operate during standard warehouse hours
- Occasional evening and weekend work will be required during peak trading periods, including promotions and seasonal demand
Skills & Experience
- Previous experience in a warehouse, fulfilment, or distribution environment
- Experience supervising or leading operational teams is highly desirable
- Strong understanding of e-commerce or DTC fulfilment operations
- Confident using warehouse systems and operational tools
Personal Attributes
- Highly organised with strong attention to detail
- Calm and proactive under pressure
- Hands-on leadership style with a strong sense of ownership
- Reliable, trustworthy, and comfortable taking responsibility
Why Join Sisters & Seekers
- Be part of a fast-growing, fashion-led brand
- Play a key role in delivering an excellent customer experience
- Work in a dynamic, high-energy operational environment
- Opportunity to grow with the business as operations scale
Fulfilment Supervisor in Broughton employer: Sisters and Seekers Limited
Contact Detail:
Sisters and Seekers Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Supervisor in Broughton
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry, especially those working in fulfilment or warehouse roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to fulfilment operations. Think about your past experiences and how they relate to the role of a Fulfilment Supervisor. We want you to shine when discussing your leadership style and problem-solving skills!
✨Tip Number 3
Showcase your hands-on leadership style! During interviews, share specific examples of how you've led teams in a fast-paced environment. Highlight your ability to maintain operational standards and ensure on-time delivery – that's what they want to hear!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that Fulfilment Supervisor role!
We think you need these skills to ace Fulfilment Supervisor in Broughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fulfilment Supervisor role. Highlight your experience in warehouse operations and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a bit of personality!
Showcase Relevant Experience: When detailing your experience, focus on your achievements in fulfilment and dispatch operations. Mention any specific examples where you improved service levels or led a team effectively. We appreciate concrete examples!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our team at StudySmarter. We can't wait to hear from you!
How to prepare for a job interview at Sisters and Seekers Limited
✨Know Your Fulfilment Operations
Make sure you brush up on your knowledge of fulfilment and dispatch operations. Understand the key processes involved in picking, packing, and dispatching orders. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Demonstrate Leadership Skills
As a Fulfilment Supervisor, you'll be leading a team. Prepare examples of how you've successfully led or coached others in previous roles. Highlight your hands-on leadership style and how you maintain operational standards while motivating your team.
✨Be Ready for Problem-Solving
Expect questions about how you would handle service delays or stock discrepancies. Think of specific instances where you've identified and resolved issues in a fast-paced environment. This will showcase your proactive approach and ability to stay calm under pressure.
✨Show Your Organisational Skills
This role requires a high level of organisation and attention to detail. Be prepared to discuss how you manage workflow and ensure accuracy in stock levels. Bring examples of how you've maintained an organised workspace and adhered to operational procedures in past positions.
