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For Companies At a Glance
- Tasks: Supervise daily fulfilment operations, ensuring orders are picked, packed, and dispatched accurately.
- Company: Join a fast-growing fashion brand with a dynamic and energetic culture.
- Benefits: Competitive salary, flexible hours, and opportunities for career growth.
- Why this job: Make a real impact on customer experience in a vibrant warehouse environment.
- Qualifications: Experience in warehouse operations and team leadership is a plus.
- Other info: Be part of a supportive team and enjoy a hands-on leadership role.
The predicted salary is between 24000 - 34000 £ per year.
Overview
- Industry: Fashion Retail Warehouse
- Hours: 35 hours over standard warehouse hours with flexibility to cover peak periods.
- Salary: Circa £29,000
- Applications: CV and Covering Letter
- Reporting To: Warehouse Manager
Role Purpose
The Fulfilment Supervisor is responsible for the day-to-day supervision of outbound fulfilment operations, ensuring customer orders are picked, packed, and dispatched accurately and on time. This role leads warehouse operatives on shift, maintains operational pace and standards on the warehouse floor, and works closely with Stock Control Team Leaders to support stock level accuracy and availability. The Fulfilment Supervisor plays a key role in protecting service levels during both core trading and peak periods.
Key Responsibilities
- Fulfilment & Dispatch Operations
- Supervise picking, packing, and dispatch activity to meet service expectations
- Ensure orders are processed in line with agreed cut-off times and SLAs
- Monitor workflow throughout the shift and reallocate labour as required
- Act quickly on exceptions, system issues, or failed actions
- Maintain clear, organised dispatch and pick areas
- OTIF & Service Performance
- Take ownership of on-time, in-full delivery performance for outbound orders
- Identify and resolve causes of service delays or fulfilment failures
- Escalate risks to service or customer experience promptly
- Stock Accuracy & Availability
- Work closely with Stock Control Team Leaders to maintain stock level accuracy
- Highlight stock discrepancies, shortages, or location issues identified during fulfilment
- Support stock checks and investigations where required
- Ensure operational discipline is followed to protect stock integrity during picking and packing
- Team Leadership & Operational Standards
- Lead, coach, and support warehouse operatives during shifts
- Ensure SOPs, checks, and logs are followed consistently
- Maintain a safe, organised, and productive working environment
- Promote a culture of accountability, pace, and attention to detail
- Key Holder Responsibilities
- Act as a key holder for the warehouse facility
- Open and close the site in line with operational requirements
- Ensure site security procedures are followed at all times
Working Pattern & Flexibility
This role will primarily operate during standard warehouse hours. Occasional evening and weekend work will be required during peak trading periods, including promotions and seasonal demand.
Skills & Experience
- Previous experience in a warehouse, fulfilment, or distribution environment
- Experience supervising or leading operational teams is highly desirable
- Strong understanding of e-commerce or DTC fulfilment operations
- Confident using warehouse systems and operational tools
Personal Attributes
- Highly organised with strong attention to detail
- Calm and proactive under pressure
- Hands-on leadership style with a strong sense of ownership
- Reliable, trustworthy, and comfortable taking responsibility
Why Join Sisters & Seekers
- Be part of a fast-growing, fashion-led brand
- Play a key role in delivering an excellent customer experience
- Work in a dynamic, high-energy operational environment
- Opportunity to grow with the business as operations scale
Fulfilment Supervisor in Broughton Astley employer: Sisters and Seekers Limited
Contact Detail:
Sisters and Seekers Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Supervisor in Broughton Astley
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry, especially those working in fulfilment or warehouse roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to fulfilment operations. Think about your past experiences and how they relate to the role of a Fulfilment Supervisor. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your leadership skills! During interviews, share examples of how you've successfully led teams in a fast-paced environment. Highlight your ability to maintain operational standards and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Fulfilment Supervisor in Broughton Astley
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights relevant experience in warehouse operations and team leadership. We want to see how your skills align with the Fulfilment Supervisor role, so don’t hold back on showcasing your achievements!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the fashion retail industry and how your previous roles have prepared you for this position. Keep it engaging and personal – we love a bit of personality!
Showcase Your Leadership Skills: As a Fulfilment Supervisor, leading a team is key. In your application, highlight any past experiences where you’ve successfully led a team or improved operational processes. We’re looking for someone who can motivate and inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Sisters and Seekers Limited
✨Know Your Fulfilment Operations
Make sure you brush up on your knowledge of fulfilment and dispatch operations. Understand the key responsibilities of a Fulfilment Supervisor, like supervising picking and packing activities. Being able to discuss how you would ensure orders are processed on time will show that you're ready for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about times when you coached or supported team members during shifts. Highlighting your hands-on leadership style and ability to maintain operational standards will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've handled exceptions or service delays in previous roles. Share specific instances where you identified issues and took action to resolve them. This will showcase your proactive approach and calmness under pressure, which are crucial for this position.
✨Understand Stock Management
Familiarise yourself with stock control processes and the importance of maintaining stock accuracy. Be prepared to talk about how you would work with Stock Control Team Leaders to address discrepancies. Showing that you understand the significance of stock integrity will set you apart from other candidates.
