At a Glance
- Tasks: Lead a dynamic team to provide high-quality care for individuals with complex mental health needs.
- Company: Join a supportive organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible working, generous leave, and ongoing training opportunities.
- Other info: Work in a beautiful setting with a passionate team committed to recovery-focused care.
- Why this job: Make a real impact while developing your leadership skills in a rewarding environment.
- Qualifications: Level 5 Diploma in Health & Social Care or equivalent, plus management experience.
The predicted salary is between 37755 - 37755 £ per year.
Salary scale: £2,985 to £37,755 per annum.
Location: Liverpool.
Hours: 37.5 per week (flexibility required). On call duties.
We have an exciting opportunity for an experienced, motivated, and dynamic individual to join our team as a Service Manager. This role is ideal for someone who has the skills and passion to lead and manage a complex mental health supported living service.
About The RoleAs Service Manager, you will take overall responsibility for the day-to-day running of the service. You will coordinate new referrals and assessments, working closely with multi-disciplinary teams to ensure individuals receive high-quality, person-centred care. You will lead and manage a team of Support Workers, clinical leads and a Deputy Manager providing guidance, supervision, and support. A key part of your role will be ensuring the service operates in full compliance with CQC regulatory standards and best practice.
About The ServiceGlenarie House is a period property set within beautiful park surroundings. This mixed-sex service provides accommodation for up to 16 people with complex mental health needs, offering 16 rooms with shared facilities across three floors, with lift access throughout the building. The service supports individuals across a mixed age range and provides 24-hour staffing, including waking night staff and a shift clinical lead, to always ensure consistent care and support. Our team supports individuals using a recovery-focused approach, promoting independence while meeting their individual care needs. This includes support with daily living tasks such as cooking, cleaning, shopping, and maintaining personal hygiene, as well as encouraging positive mental and physical wellbeing.
What We Offer- Ongoing management training and development opportunities
- Occupational sick pay
- Enhanced annual leave (33 days plus bank holidays)
- Flexible working options
- Excellent pension scheme
- Enhanced employee healthcare benefits
- Death in service scheme
- Enhanced DBS paid for by SIS (T&Cs apply)
- £350 Refer-a-Friend bonus (T&Cs apply)
- Diploma in Health & Social Care Level 5 (or higher), or equivalent qualification
- A management qualification, or willingness to work towards one
- Experience supporting adults with complex or challenging behaviours from a management perspective
- Previous supervisory or management experience within the care sector
- A genuine passion for making a difference in people's lives
- Self-motivated, empathetic, and able to lead a team effectively
This role is subject to an Enhanced DBS check, including a check against the barred list where applicable.
Service Manager in Liverpool employer: Sisnorthwest
As a Service Manager at Glenarie House in Liverpool, you will be part of a dedicated team committed to providing high-quality, person-centred care for individuals with complex mental health needs. Our supportive work culture fosters professional growth through ongoing management training and development opportunities, alongside a comprehensive benefits package that includes enhanced annual leave, flexible working options, and an excellent pension scheme. Join us in making a meaningful difference in people's lives while enjoying the beautiful park surroundings of our service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Liverpool
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Sisnorthwest.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Sisnorthwest!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Sisnorthwest, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Sisnorthwest or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Sisnorthwest:Before hitting send, make sure to tailor your application specifically to Sisnorthwest! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Sisnorthwest
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
