Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to deliver luxury beauty services and drive sales.
- Company: Join Sisley Paris, a leader in phyto-cosmetology with a passion for plant-based beauty.
- Benefits: Enjoy a 5-week paid training in Paris and access to exclusive corporate perks.
- Why this job: Be a brand ambassador, create lasting client relationships, and thrive in a vibrant team culture.
- Qualifications: Proven sales experience in premium beauty and a passion for luxury service.
- Other info: Opportunity to network with high-end businesses and develop your clientele.
The predicted salary is between 36000 - 60000 £ per year.
SISLEY PARIS is a pioneer in phyto-cosmetology, drawing from the power of plants to offer effective products that meet the needs of all skin and hair types. Sisley sells skincare, makeup, and fragrance and has launched its own haircare brand, Hair Rituel by Sisley.
POSITION OVERVIEW: The Employee shall coordinate the team of the Maison and ensure the proper operation of the Maison and cabins in accordance with the brand image and values of Sisley. The Employee shall lead daily activities to offer high-quality service and create excellent relationships with customers, contributing to the professionalism of the team and high-end treatments. The Employee shall dedicate valuable know-how to customers to obtain their complete satisfaction and retain them to develop turnover generated by sales and treatments.
As a Maison Manager for Sisley, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Therapists to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele, ensuring to increase retention through clientelling thus building brand loyalty.
GENERAL- Manage the Maison team on a daily basis
- Build a team spirit, a dynamic and maintain excellence of service
- Communicate goals and sales incentives
- Prepare and follow-up with the work schedules of the team according to business needs
- Offer a high quality of service to customers
- Welcome customers and maintain confidentiality
- Check customer files are accurate and in order
- Ensure respect for treatment protocols and correct performance
- Ensure follow up of cash registers and traffic statistics
- Coordinate the opening and closing of the Maison, ensuring it is organized, attractive, and clean at all times
- Monitor stock levels, report any issues to the Line Manager and ensure sufficient levels
- Participate in merchandise management in line with corporate guidelines
- Conduct all assigned operational and administrative tasks including rotas and sickness reporting
- Be a Sisley brand ambassador and representative at all times
- Adhere to all Company procedures and policies, as outlined in the employee handbook
- Develop clientele, recruitment, retention, events
- Create, plan and execute events at the Maison to bring awareness and recognition to Sisley
- Network in the community and develop external partnerships to increase brand awareness
- Build relationships with high-end Maison’s, gyms, hotels, and other businesses in the area
- Submit monthly recap to head office about month’s activities and business
- Lead and coach your team to ensure all Team Members achieve or exceed sales targets
- Proactively sell Sisley products and provide a luxury standard of service to customers
- Link sell across product categories to increase average transaction value (ATV) and average items per transaction (IPT)
- Prepare and organise activity on counter monthly with Line Manager’s approval
- Book Treatment Room appointments and prepare the rooms in between each event
- Complete all admin accurately and in a timely manner
- Proactively manage all Team Members, identifying coaching and development opportunities
- Manage stock levels, working in partnership with the Line Manager
- Grow your business through events, appointments, and return bookings
- Ensure all operational and administrative tasks are complete to the best of your ability
- Be knowledgeable on all Sisley products and propose personalised products to clients
- Demonstrate Sisley products on clients through skincare consultations and make-overs
- Demonstrate Hair Rituel by Sisley products on clients
- Recruit new customers to the brand through traffic stopping
- Identify, understand and reformulate client needs
- Develop personal relationships with clients to gain loyalty
- Capture all customers on Sisley database through SMILE or registration card
- Educate clients on Sisley products and the brand
- Reports to: Head of Sales
- Internal: Head of Sales
- External: Sisley clients
- A Manager with proven sales background in Premium Beauty
- Available for a 5-week paid training in Paris
- Tenacious; willing to go the extra mile to ensure the customer receives the very best in luxury service
- Driven and results orientated; seeking ways to continually grow the business
- Self-confident; able to approach and engage with customers using strong selling skills
Sisley Maison Manager employer: Sisley Paris
Contact Detail:
Sisley Paris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sisley Maison Manager
✨Tip Number 1
Familiarise yourself with Sisley's product range and brand values. Understanding the unique selling points of their skincare, makeup, and haircare lines will help you engage confidently with customers and demonstrate your passion for the brand.
✨Tip Number 2
Network within the beauty industry, especially with high-end salons, gyms, and hotels. Building relationships with these businesses can help you create partnerships that drive clientele to the Maison, showcasing your ability to grow the business.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Be ready to share examples of how you've successfully coached team members to achieve sales targets, as this is crucial for the Maison Manager role.
✨Tip Number 4
Showcase your event planning skills. Think of creative ideas for events that could attract new clients and retain existing ones, as this is a key responsibility in the role. Being proactive in this area will set you apart from other candidates.
We think you need these skills to ace Sisley Maison Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in premium beauty management and sales. Emphasise any previous roles where you led a team or provided high-quality customer service, as these are key aspects of the Sisley Maison Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Sisley brand and your understanding of phyto-cosmetology. Share specific examples of how you've successfully managed teams and driven sales in previous roles, showcasing your ability to create excellent customer relationships.
Showcase Your Leadership Skills: Highlight your leadership style and how it aligns with Sisley's values. Discuss your experience in coaching and developing team members, and provide examples of how you've motivated a team to achieve sales targets.
Demonstrate Product Knowledge: Mention your familiarity with skincare and beauty products, particularly those similar to Sisley's offerings. If possible, include any relevant training or certifications that demonstrate your expertise in beauty treatments and customer consultations.
How to prepare for a job interview at Sisley Paris
✨Show Your Passion for the Brand
As a Maison Manager, you'll be a brand ambassador. Make sure to express your enthusiasm for Sisley and its products during the interview. Share personal experiences with the brand and how they align with your values.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and driving sales. Be prepared to discuss specific examples of how you've motivated a team to achieve targets and maintain high standards of service.
✨Know the Products Inside Out
Familiarise yourself with Sisley's product range, including skincare, makeup, and haircare. Be ready to discuss how you would educate clients about these products and provide personalised recommendations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've successfully handled difficult situations or improved client satisfaction, and be ready to share those stories.
