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- Tasks: Lead a beauty counter, ensuring top-notch customer experiences and achieving sales targets.
- Company: Join Sisley Paris, a luxury brand known for its plant-based skincare and commitment to sustainability.
- Benefits: Enjoy a competitive salary, training opportunities, and the chance to work with premium products.
- Why this job: Be part of a passionate team, making a real impact in the beauty industry.
- Qualifications: Strong customer service skills and a passion for beauty are essential.
- Other info: Great opportunity for career growth in a dynamic retail environment.
The predicted salary is between 36000 - 60000 £ per year.
Sisley Paris is a French family-owned company globally recognized for its high-performance, plant-based skincare, makeup, fragrance, and haircare products. Founded in 1976, Sisley combines scientific innovation and nearly 50 years of expertise in Phyto-Cosmetology to craft effective and luxurious formulations. Most of its products are developed and produced in France, reflecting a commitment to quality and excellence. Present in 112 countries, Sisley also focuses on sustainability through responsible innovation and environmental initiatives. Additionally, the Sisley-d’Ornano Foundation supports various causes, including health, education, and the environment, reflecting the company’s dedication to social responsibility.
This is a full-time, on-site role for a Beauty Retail Counter Manager at Selfridges Birmingham with Sisley Paris. The role involves managing the Sisley counter to ensure an exceptional customer experience and achieve sales goals. The Counter Manager will oversee customer service, provide product recommendations, manage stock, and ensure the counter meets all visual and operational standards. The role also includes training and mentoring team members to enhance their product knowledge and service excellence. Collaboration with the store staff and brand representatives is essential to drive brand awareness and sales.
Qualifications:
- Exceptional Customer Service and Interpersonal Skills to engage with clients and ensure a positive shopping experience.
- Strong Communication and training abilities for effectively conveying product information and mentoring team members.
- Sound Product Knowledge, particularly in beauty, skincare, and haircare, to provide professional recommendations.
- Experience in retail or beauty sectors is highly advantageous.
- Proven skills in team leadership and sales management to drive results while fostering a supportive environment.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Sales and Business Development
Industry: Personal Care Product Manufacturing
Counter Manager in Norwich employer: Sisley Paris
Contact Detail:
Sisley Paris Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager in Norwich
✨Tip Number 1
Get to know the brand inside out! Research Sisley Paris, their products, and their values. This way, when you walk into that interview, you can show off your passion for their high-performance skincare and commitment to sustainability.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with clients or handle tricky situations. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Showcase your leadership abilities! Be prepared to share examples of how you've successfully managed a team or trained others in the past. Highlighting your experience in fostering a supportive environment will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sisley family and ready to contribute to their mission of excellence.
We think you need these skills to ace Counter Manager in Norwich
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share any personal experiences or insights that highlight your enthusiasm for the industry. We want to see how you connect with our products and values.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Counter Manager role. Highlight relevant experience in retail and customer service, and don’t forget to mention any leadership roles you've had. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the beauty industry. We value clarity, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Sisley Paris family!
How to prepare for a job interview at Sisley Paris
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in Sisley Paris's product range. Familiarise yourself with their skincare, makeup, and haircare lines, and be ready to discuss how they stand out in the market. This will show your passion for the brand and your ability to provide informed recommendations.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered exceptional customer service. Think about specific situations where you turned a negative experience into a positive one. This will demonstrate your interpersonal skills and your commitment to creating a great shopping experience.
✨Highlight Your Leadership Experience
As a Counter Manager, you’ll need to lead a team effectively. Be ready to discuss your previous leadership roles, focusing on how you’ve trained and mentored team members. Share any strategies you used to motivate your team and achieve sales goals.
✨Emphasise Your Commitment to Sustainability
Sisley Paris values sustainability, so it’s important to express your understanding of this commitment. Discuss any relevant experiences or initiatives you’ve been involved in that align with responsible innovation and environmental initiatives. This will resonate well with the company’s values.