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- Tasks: Provide advanced technical support for desktop and laptop systems while mentoring junior technicians.
- Company: Global technology services firm with a focus on innovation and teamwork.
- Benefits: Competitive compensation, professional growth opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your IT skills while making a real difference.
- Qualifications: Strong knowledge of Windows and Mac OS with 2-4 years of relevant experience.
- Other info: Ideal for tech enthusiasts looking to advance their careers in a global setting.
The predicted salary is between 28800 - 43200 £ per year.
A global technology services firm is seeking an L2 Desktop Support Technician in Liverpool to provide advanced technical support and troubleshooting for desktop and laptop systems. The ideal candidate will have strong knowledge of Windows and Mac operating systems coupled with 2-4 years of experience in a similar role.
Responsibilities include:
- Diagnosing issues
- Maintaining systems
- Mentoring junior technicians
Candidates with relevant IT certifications will be preferred. Competitive compensation and professional growth opportunities are offered.
Remote L2 Desktop Support Specialist in Liverpool employer: SISL Global
Contact Detail:
SISL Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote L2 Desktop Support Specialist in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech world, especially those who work in desktop support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows and Mac systems, make sure to highlight that in conversations. Share specific examples of how you've solved complex issues in the past.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Keep learning! If you don’t have all the IT certifications yet, consider picking up a few relevant ones. It not only boosts your CV but also gives you great talking points during interviews.
We think you need these skills to ace Remote L2 Desktop Support Specialist in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and Mac operating systems. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the L2 Desktop Support Specialist role. Share specific examples of how you've diagnosed issues and mentored others in your previous jobs.
Show Off Your Certifications: If you’ve got any relevant IT certifications, make sure they’re front and centre in your application. We love seeing candidates who are committed to their professional growth, so let us know what you’ve achieved!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SISL Global
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and Mac operating systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving skills.
✨Showcase Your Mentoring Skills
Since the role involves mentoring junior technicians, think of examples where you've helped others learn or solve problems. This could be through formal training sessions or simply guiding a colleague through a tricky issue.
✨Get Familiar with Common Issues
Research common desktop support issues and their solutions. Being able to discuss these during the interview will demonstrate your proactive approach and readiness for the role. Think about how you would diagnose and resolve these issues step-by-step.
✨Highlight Your Certifications
If you have any relevant IT certifications, make sure to mention them. They can set you apart from other candidates. Be ready to explain how these certifications have equipped you with the skills necessary for the job.
