Advanced Desktop Support Technician (Windows & Mac) in Glasgow

A leading technology firm in the United Kingdom is looking for an L2 Desktop Support Technician. This full-time role involves providing advanced technical support, addressing complex technical issues, and maintaining user satisfaction. Ideal candidates will have a degree in IT or a related field and 2-4 years of experience in desktop support. You will handle hardware and software issues, assist with network connectivity, and collaborate with team members on IT projects. Strong troubleshooting skills in Windows and Mac systems are required. #J-18808-Ljbffr