Support Worker (Complex Service)
Support Worker (Complex Service)

Support Worker (Complex Service)

Macclesfield Full-Time 27300 - 31200 £ / year (est.) No home office possible
SIS

At a Glance

  • Tasks: Support individuals with complex mental health needs in a new living scheme.
  • Company: SIS is a leading care provider in the Northwest, dedicated to mental health support since 2014.
  • Benefits: Enjoy a competitive salary, excellent pension, free NVQ training, and enhanced healthcare benefits.
  • Other info: Flexible shifts available; join a dynamic team focused on improving lives.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Level 2 health & social care qualification or willingness to work towards it; experience with complex behaviours preferred.

The predicted salary is between 27300 - 31200 £ per year.

Overview

SIS is looking for dedicated Support Workers to join a brand-new complex service in Macclesfield. This is an exciting opportunity to be part of a multi-disciplinary team supporting individuals with complex mental health needs in a bespoke, high-quality care environment.

What We Offer

  • £300 joining bonus
  • Competitive pay: £14.50 – £15.00 per hour
  • Ongoing career development and training opportunities
  • Skill enhancement within a specialist setting
  • Excellent pension scheme and healthcare benefits
  • Enhanced DBS paid for by SIS (T&Cs apply)
  • £350 refer-a-friend bonus (T&Cs apply)

About SIS

As a leading provider of complex mental health and social care services, SIS is committed to delivering outstanding support. We strive for excellence in everything we do, ensuring the people we support receive the highest standards of care.

The Role

As a Support Worker, you will:

  • Work as part of a multi-disciplinary team
  • Support individuals with complex and enhanced mental health needs
  • Proactively manage challenging behaviours, including those linked to forensic backgrounds
  • Promote independence using a Positive Behaviour Support (PBS) approach
  • Help individuals develop essential life skills in a safe, supportive environment

Flexible working options are available, including day shifts, night shifts, part-time, and bank hours.

About The Service

This service supports individuals transitioning from long-term placements in secure settings, rehabilitation units, and forensic environments. For many, this will be their first step towards semi-independent living.

While the role can be challenging, it offers a unique opportunity to make a genuine difference—helping people rebuild their independence and quality of life within a supportive team setting.

What We’re Looking For

  • Level 2 Health & Social Care qualification (or willingness to work towards it)
  • Experience supporting individuals with complex mental health needs and challenging behaviours
  • A genuine passion for making a difference
  • Self-motivated, empathetic, and adaptable individuals
  • Creativity and initiative within a care setting

This role is subject to safer recruitment processes, including an enhanced DBS check.

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Support Worker (Complex Service) employer: SIS

SIS is an exceptional employer, dedicated to fostering a supportive and dynamic work environment in Macclesfield. With a strong focus on employee growth, we offer comprehensive training opportunities, including free NVQ training, and an excellent pension scheme, ensuring our staff are well-equipped to make a meaningful impact in the lives of individuals with complex mental health needs. Join us in a rewarding role where your contributions will help shape a bespoke service aimed at promoting independence and enhancing the quality of life for our clients.
SIS

Contact Detail:

SIS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker (Complex Service)

✨Tip Number 1

Familiarise yourself with Positive Behaviour Support (PBS) principles. Understanding how to implement PBS can set you apart, as this is a key aspect of the role. Consider researching case studies or best practices in PBS to discuss during your interview.

✨Tip Number 2

Network with professionals in the mental health sector. Attend local workshops or seminars related to mental health support. This not only enhances your knowledge but also helps you make connections that could lead to valuable insights about the role and the organisation.

✨Tip Number 3

Prepare to discuss your experience with complex behaviours in detail. Think of specific examples where you've successfully supported individuals with challenging behaviours, as this will demonstrate your capability and understanding of the role's demands.

✨Tip Number 4

Show your enthusiasm for making a difference in people's lives. During your interactions, whether in interviews or networking events, express your passion for supporting individuals with mental health needs. This genuine interest can resonate well with potential employers.

We think you need these skills to ace Support Worker (Complex Service)

Level 2 Health & Social Care Qualification
Experience in Supporting Individuals with Complex Mental Health Needs
Understanding of Positive Behaviour Support (PBS)
Ability to Implement Communication Plans
Experience Working within a Multi-Disciplinary Team
Empathy and Compassion
Self-Motivation
Dynamic and Creative Problem-Solving Skills
Excellent Communication Skills
Ability to Work Flexible Shifts
Understanding of Challenging Behaviours
Commitment to Improving Lives
Adaptability in a Care Environment

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific skills and experiences required for the Support Worker (Complex Service) position. Tailor your application to highlight relevant experiences, especially in supporting individuals with complex mental health needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in care settings, particularly with challenging behaviours and implementing Positive Behaviour Support. Use specific examples to demonstrate your skills and impact.

Show Your Passion: Express your enthusiasm for making a difference in people's lives. Share personal motivations for wanting to work in this field and how you can contribute positively to the team and the service users.

Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in the care sector.

How to prepare for a job interview at SIS

✨Show Your Passion for Care

Make sure to express your enthusiasm for supporting individuals with complex mental health needs. Share personal experiences or motivations that drive you to make a difference in their lives.

✨Demonstrate Relevant Experience

Be prepared to discuss your previous roles and how they relate to the responsibilities of a Support Worker. Highlight any experience with Positive Behaviour Support and working within multi-disciplinary teams.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle challenging behaviours. Think of specific examples from your past where you successfully managed difficult situations.

✨Ask Insightful Questions

Show your interest in the role by asking thoughtful questions about the service and its approach. Inquire about the team dynamics, training opportunities, and how success is measured in this position.

Support Worker (Complex Service)
SIS
Location: Macclesfield

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