At a Glance
- Tasks: Lead and manage a dynamic team providing high-quality care for individuals with complex mental health needs.
- Company: Join a supportive organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy flexible working, enhanced annual leave, and ongoing training opportunities.
- Other info: Work in a beautiful setting with a passionate team committed to recovery-focused care.
- Why this job: Make a real impact while developing your leadership skills in a rewarding environment.
- Qualifications: Level 5 Diploma in Health & Social Care or equivalent, plus management experience.
The predicted salary is between 3985 - 37755 £ per year.
Salary scale £3,985 to £37,755 per annum
Location: Liverpool
Hours: 37.5 per week (flexibility required)
On call duties.
We have an exciting opportunity for an experienced, motivated, and dynamic individual to join our team as a Service Manager. This role is ideal for someone who has the skills and passion to lead and manage a complex mental health supported living service.
About The Role
As Service Manager, you will take overall responsibility for the day-to-day running of the service. You will coordinate new referrals and assessments, working closely with multi-disciplinary teams to ensure individuals receive high-quality, person-centred care. You will lead and manage a team of Support Workers, clinical leads and a Deputy Manager providing guidance, supervision, and support. A key part of your role will be ensuring the service operates in full compliance with CQC regulatory standards and best practice.
About The Service
Glenarie House is a period property set within beautiful park surroundings. This mixed-sex service provides accommodation for up to 16 people with complex mental health needs, offering 16 rooms with shared facilities across three floors, with lift access throughout the building. The service supports individuals across a mixed age range and provides 24-hour staffing, including waking night staff and a shift clinical lead, to always ensure consistent care and support. Our team supports individuals using a recovery-focused approach, promoting independence while meeting their individual care needs. This includes support with daily living tasks such as cooking, cleaning, shopping and maintaining personal hygiene, as well as encouraging positive mental and physical wellbeing.
What We Offer
- Ongoing management training and development opportunities
- Occupational sick pay
- Enhanced annual leave (33 days plus bank holidays)
- Flexible working options
- Excellent pension scheme
- Enhanced employee healthcare benefits
- Death in service scheme
- Enhanced DBS paid for by SIS (T&Cs apply)
- £350 Refer-a-Friend bonus (T&Cs apply)
What We’re Looking For
- Diploma in Health & Social Care Level 5 (or higher), or equivalent qualification
- A management qualification, or willingness to work towards one
- Experience supporting adults with complex or challenging behaviours from a management perspective
- Previous supervisory or management experience within the care sector
- A genuine passion for making a difference in people’s lives
- Self‑motivated, empathetic, and able to lead a team effectively
This role is subject to an Enhanced DBS check, including a check against the barred list where applicable.
Service Manager in Liverpool employer: SIS
As a Service Manager at Glenarie House in Liverpool, you will be part of a dedicated team committed to providing high-quality, person-centred care for individuals with complex mental health needs. Our supportive work culture fosters professional growth through ongoing management training and development opportunities, alongside a comprehensive benefits package that includes enhanced annual leave, flexible working options, and an excellent pension scheme. Join us in making a meaningful difference in the lives of those we support while enjoying the beautiful surroundings of our period property.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Glenarie House and understanding their approach to care. Show us that you’re not just another candidate; demonstrate your passion for supporting individuals with complex needs and how you can lead a team effectively.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and ensuring compliance with CQC standards. We want to see that you can handle the pressure and keep the service running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Glenarie House.
We think you need these skills to ace Service Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in managing services, especially in mental health. We want to see how your skills align with the role of Service Manager, so don’t hold back on showcasing your relevant qualifications and experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for supporting individuals with complex needs and how you can lead a team effectively. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Leadership Skills:In your application, emphasise any previous supervisory or management roles you've held. We’re looking for someone who can guide and support a team, so share examples of how you've successfully led others in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing team!
How to prepare for a job interview at SIS
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Service Manager, especially in mental health supported living. Brush up on CQC standards and best practices, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing complex situations. Think about times when you’ve successfully guided a team or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Emphasise Your Passion
Let your genuine passion for making a difference shine through. Share personal stories or experiences that illustrate why you care about supporting individuals with complex mental health needs. This can really resonate with interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the service and its approach to care. This shows your interest in the role and helps you gauge if the organisation aligns with your values and goals.
