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- Tasks: Support end-user hardware and software, manage IT assets, and troubleshoot tech issues.
- Company: Join Sports Information Services, a global leader in betting and gaming data.
- Benefits: Gain hands-on experience, develop skills, and earn a competitive salary.
- Why this job: Kick-start your IT career with real-world experience in a dynamic environment.
- Qualifications: Undergraduate student with technical support experience and strong communication skills.
- Other info: Work in a collaborative team and enjoy excellent career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Are you an undergraduate student looking for a hands-on placement year in IT support? Sports Information Services (SIS) is the leading supplier of 24/7 content and data to betting and gaming operators worldwide. We deliver engaging content including horse and greyhound racing, virtual racing, live number draws, and e-sports. We’re offering an exciting opportunity for a Student Placement as an End User Computing Support Analyst to join our Infrastructure team and gain real-world experience in a fast-paced technology environment.
About the Role
As an End User Computing Support Analyst, you’ll play a key role in supporting our corporate technology estate, which includes Microsoft 365 and Azure cloud services. You’ll work closely with our End User Computing Engineer and Infrastructure Operations Manager to ensure our colleagues have the tools and support they need to succeed.
Key Responsibilities:
- Provide technical support for end-user hardware and software
- Manage IT assets and stock of devices and peripherals
- Troubleshoot issues with Teams Rooms and audio/visual equipment
- Assist with account and equipment processes for joiners, movers, and leavers
- Support mobile device management (Apple and Samsung Knox)
- Handle packaging and shipping of IT equipment
- Occasionally visit other SIS sites (London, Manchester) to resolve technical issues
What We’re Looking For
- Currently studying for a Bachelor’s degree and seeking a 12-month industrial placement between Year 2 and your final year
- Experience providing technical support (to colleagues, friends, or family)
- Understanding of desktop/laptop hardware and Windows 10/11
- Familiarity with Microsoft 365 products
- Basic networking knowledge
- Strong communication skills and attention to detail
- A proactive, customer-focused mindset
Why Join SIS?
- Gain hands-on experience in a dynamic, global business
- Work with cutting-edge technologies in a collaborative team
- Develop technical and professional skills that will boost your career
Working Hours: 37.5 hours per week, based in Milton Keynes office (5 days on-site). Occasional out-of-hours support may be required.
Salary: £25,350 (to be reviewed April 2026)
Start date: Summer 2026
Interested? Apply now and kick-start your career in IT with SIS! We will be starting interviews in early December, so please apply early.
End User Computing Support Analyst – 12-Month Student Placement in Northampton employer: SIS Ltd
Contact Detail:
SIS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Computing Support Analyst – 12-Month Student Placement in Northampton
✨Tip Number 1
Network like a pro! Reach out to your university's career services or alumni who work in IT support. They might have insider info on openings or even refer you directly, which can give you a leg up.
✨Tip Number 2
Prepare for those interviews! Research common technical questions related to Microsoft 365 and Azure. Practise explaining your past experiences in tech support clearly and confidently, so you can impress the interviewers.
✨Tip Number 3
Show off your skills! If you’ve done any projects or have experience with desktop/laptop hardware, make sure to highlight that during your interviews. Real-world examples can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining SIS and starting your career in IT.
We think you need these skills to ace End User Computing Support Analyst – 12-Month Student Placement in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the End User Computing Support Analyst role. Highlight any technical support experience you have, especially with Microsoft 365 and Windows 10/11, to show us you're a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this placement and how your background aligns with our needs. Be genuine and let your personality come through – we want to see the real you!
Show Off Your Communication Skills: Since this role involves supporting colleagues, it's crucial to demonstrate your strong communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors – attention to detail matters!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at SIS Ltd
✨Know Your Tech Basics
Make sure you brush up on your knowledge of desktop and laptop hardware, as well as Windows 10/11. Being able to discuss your understanding of these systems will show that you're ready to tackle the technical challenges of the role.
✨Show Off Your Support Skills
Prepare examples of when you've provided technical support, whether it's for friends, family, or during your studies. This will demonstrate your hands-on experience and customer-focused mindset, which are crucial for the End User Computing Support Analyst position.
✨Familiarise Yourself with Microsoft 365
Since you'll be working with Microsoft 365 products, it’s a good idea to get comfortable with them before the interview. Be ready to discuss how you've used these tools in the past and how they can benefit the team at SIS.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand how you can contribute to the team. Plus, it gives you a chance to assess if SIS is the right fit for you!
