Service Manager in Manchester

Service Manager in Manchester

Manchester Full-Time 36000 - 44000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to provide high-quality, person-centred support for individuals with mental health needs.
  • Company: Clyde House, a supportive living accommodation in Stockport.
  • Benefits: 33 days annual leave, pension scheme, and ongoing management training.
  • Other info: Join a positive team culture in a beautifully refurbished Victorian building.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Level 5 Diploma in Health and Social Care and previous supervisory experience required.

The predicted salary is between 36000 - 44000 £ per year.

Service Manager - Supported Living (Mental Health)

As Service Manager, you will oversee the daily operation of the service, ensuring that individuals receive high-quality, person-centred support tailored to their needs and aspirations.

You will coordinate new referrals and assessments, working closely with multidisciplinary teams and external professionals to ensure smooth transitions into the service and appropriate support planning.

You will lead, motivate, and develop a team of Support Workers and Senior Support Workers, providing clear guidance, regular supervision, and ongoing professional development.

A key part of the role will be ensuring the service meets all relevant regulatory requirements, maintains compliance with Care Quality Commission (CQC) standards, and consistently delivers safe, effective, and high-quality care.

You will also promote a positive team culture, encourage best practice, and ensure the service operates in line with organisational values, policies and procedures.

About the Service

Clyde House is a supported living accommodation in Stockport which supports the recovery of clients with complex mental health needs.

This beautiful, Victorian building comprises of 12 rooms with shared facilities over 3 floors.

It currently benefits from an extensive refurb.

Please note: This position is subject to an Enhanced DBS check, including a check against the relevant barred list where applicable.

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  • What you will need
  • A Level 5 Diploma in Health and Social Care, or a higher or equivalent qualification.
  • A management qualification, or a willingness to work towards one.
  • Previous supervisory or management experience within the health and social care sector.
  • Experience managing services supporting adults with complex needs or behaviours that may challenge.
  • A strong understanding of person-centred care, mental health support, and recovery-focused practice.
  • Knowledge of CQC requirements and the importance of maintaining high standards of care and regulatory compliance.
  • Excellent communication, organisational, and leadership skills.

What We Offer

  • Ongoing management training and development opportunities.
  • Occupational sick pay.
  • Enhanced annual leave entitlement of 33 days, plus bank holidays.
  • An excellent pension scheme.
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Service Manager in Manchester employer: SIS Ltd

SIS Ltd is an exceptional employer located in the vibrant city of Milton Keynes, offering a dynamic work environment where creativity and collaboration thrive. As an Esports Tournament Referee, you'll enjoy a culture that values innovation and teamwork, with ample opportunities for professional growth in the rapidly expanding esports industry. Join us to be part of a passionate team dedicated to delivering high-quality live broadcasts while ensuring fair play and an engaging experience for players and viewers alike.

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Contact Details:

SIS Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager in Manchester

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at SIS Ltd.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from SIS Ltd!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like SIS Ltd, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at SIS Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Service Manager in Manchester

Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Flexibility
Compassion
Time Management

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to SIS Ltd:Before hitting send, make sure to tailor your application specifically to SIS Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at SIS Ltd

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.