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For Companies At a Glance
- Tasks: Support end-user hardware and software, manage IT assets, and troubleshoot technical issues.
- Company: Join Sports Information Services, a global leader in betting and gaming content.
- Benefits: Gain hands-on experience, develop skills, and earn a competitive salary.
- Why this job: Kick-start your IT career with real-world experience in a dynamic environment.
- Qualifications: Undergraduate student with tech support experience and strong communication skills.
- Other info: Work in a collaborative team and enjoy excellent career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Are you an undergraduate student looking for a hands-on placement year in IT support? Sports Information Services (SIS) is the leading supplier of 24/7 content and data to betting and gaming operators worldwide. We deliver engaging content including horse and greyhound racing, virtual racing, live number draws, and e-sports. We’re offering an exciting opportunity for a Student Placement as an End User Computing Support Analyst to join our Infrastructure team and gain real-world experience in a fast-paced technology environment.
About the Role
As an End User Computing Support Analyst, you’ll play a key role in supporting our corporate technology estate, which includes Microsoft 365 and Azure cloud services. You’ll work closely with our End User Computing Engineer and Infrastructure Operations Manager to ensure our colleagues have the tools and support they need to succeed.
Key Responsibilities:
- Provide technical support for end-user hardware and software
- Manage IT assets and stock of devices and peripherals
- Troubleshoot issues with Teams Rooms and audio/visual equipment
- Assist with account and equipment processes for joiners, movers, and leavers
- Support mobile device management (Apple and Samsung Knox)
- Handle packaging and shipping of IT equipment
- Occasionally visit other SIS sites (London, Manchester) to resolve technical issues
What We’re Looking For
- Currently studying for a Bachelor’s degree and seeking a 12-month industrial placement between Year 2 and your final year
- Experience providing technical support (to colleagues, friends, or family)
- Understanding of desktop/laptop hardware and Windows 10/11
- Familiarity with Microsoft 365 products
- Basic networking knowledge
- Strong communication skills and attention to detail
- A proactive, customer-focused mindset
Why Join SIS?
- Gain hands-on experience in a dynamic, global business
- Work with cutting-edge technologies in a collaborative team
- Develop technical and professional skills that will boost your career
Working Hours: 37.5 hours per week, based in Milton Keynes office (5 days on-site). Occasional out-of-hours support may be required.
Salary: £25,350 (to be reviewed April 2026)
Start date: Summer 2026
Interested? Apply now and kick-start your career in IT with SIS! We will be starting interviews in early December, so please apply early.
End User Computing Support Analyst – 12-Month Student Placement in High Wycombe employer: SIS Ltd
Contact Detail:
SIS Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End User Computing Support Analyst – 12-Month Student Placement in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your university's career services or alumni who work in IT support. They might have insider info on openings or even refer you directly, which can give you a leg up.
✨Tip Number 2
Prepare for those interviews! Research common technical questions related to Microsoft 365 and Azure. Practise explaining your past experiences in tech support clearly and confidently, so you can impress the interviewers.
✨Tip Number 3
Show off your skills! If you’ve done any projects or have experience with troubleshooting, make sure to highlight these during your conversations. Real-world examples can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining SIS and starting your career in IT.
We think you need these skills to ace End User Computing Support Analyst – 12-Month Student Placement in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any relevant IT support experience, especially with Microsoft 365 and hardware troubleshooting, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this placement and how your studies and experiences have prepared you for the role. Keep it engaging and personal – we want to get to know you!
Show Off Your Technical Skills: Don’t shy away from showcasing your technical know-how! Mention any specific tools or technologies you’ve worked with, like Teams Rooms or mobile device management, to demonstrate your readiness for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at SIS Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of Microsoft 365 and Azure cloud services. Familiarise yourself with common issues that users face and how to troubleshoot them. This will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Communication Skills
As an End User Computing Support Analyst, you'll need to communicate effectively with colleagues. Practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with this.
✨Be Proactive
Demonstrate your proactive mindset by preparing questions about the company’s IT support processes. Showing that you’re eager to learn and contribute will make a great impression during the interview.
✨Highlight Relevant Experience
Even if your technical support experience is informal, like helping friends or family, be sure to mention it. Share specific examples of problems you solved and how you approached them. This will help the interviewer see your practical skills in action.
