At a Glance
- Tasks: Manage intercultural trainer onboarding and support supplier networks.
- Company: Join a global leader in relocation services with a diverse culture.
- Benefits: Enjoy a comprehensive benefits package and competitive salary.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by supporting intercultural training and fostering diversity.
- Qualifications: Degree or equivalent, experience in relocation or supply chain management.
The predicted salary is between 40000 - 49000 £ per year.
Role Overview
As a Supplier Networks Specialist, Intercultural you will contribute to Sirva’s success by managing our intercultural trainer and RC network onboarding, contracting, and set up processes. You will provide coaching to the trainer network, maintain data integrity of our network in Sirva’s systems, and provide support for intercultural online tool suppliers.
What You’ll Be Doing
- Manage Intercultural Trainer Sourcing, Onboarding and Contracting (45%)
- Lead generation and qualification process for potential new trainers.
- Process and assimilate new Intercultural Suppliers into the Intercultural Supplier Network and update systems with supplier profile information.
- Monitor and address supplier emails in Intercultural Supplier Maintenance mailbox.
- Work with finance teams - enrollments, procurement, invoicing – to ensure supplier profiles are updated and accurate.
- Intercultural Supplier Network and Systems Support (45%)
- Set-up Trainer systems and credentials, address access issues in ReloAccess, Teams, LXP, CultureWizard.
- Manage process for local IC trainer billing in Brazil, China, India.
- Provide process, systems & tools coaching by email or phone to Intercultural Suppliers.
- Manage LXP trainer training process.
- Maintain data integrity and quality control in systems (Service Engine, Teams, Zycus, LXP).
- Manage RC onboarding process.
- Coordinate Trainer Training/Refreshers (individual coaching), including OAI/GAI/Repat development needs.
- Maintain Trainer Handbooks and Guides.
- Support Manager with Trainer Development needs.
- Online Tools Supplier Support (5%)
- Coordinate with Intercultural online tools suppliers: Issue resolution – tech, site access issues for IC trainers; Run site access reporting as needed.
- OAI/GAI Admin site management – training and operational support to IC team, when needed, update group code expiry on annual basis.
- Special projects (5%)
- Assist Intercultural Team with project work as needed which may include preparing PowerPoint documents for internal and external client presentations, updating training materials, supplier forms, evaluation reports and trainer scorecards, etc.
What You Bring to SIRVA
- College/University degree or equivalent.
- Proficient in Excel, Word, and PowerPoint.
- Native Level of English.
- Other Language skills.
- One year in Relocation Industry OR one year in supply chain management role.
- Experience of living abroad or working with different cultures.
- Experience in client/assignee relationship management and transactional supplier management.
Key Competencies:
- Solid interpersonal and verbal communication skills.
- Well-developed problem solving/decision making skills.
- Clear ability to present solutions; solve issues and be a supplier, client and internal advocate.
- Ability to be proactive and to work on own initiative.
- Attention to detail and highly organised.
- Solid negotiating and analytical skills.
- Flexibility to work across time zones.
You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation.
Supplier Networks Specialist, Intercultural employer: Sirva
At Sirva, we pride ourselves on being an exceptional employer that values diversity and fosters a culture of belonging. As a Supplier Networks Specialist, Intercultural, you will benefit from a comprehensive benefits package, including medical, dental, and generous paid time off, while working in a supportive environment that encourages professional growth and development. Our commitment to fair compensation and inclusive practices makes Sirva a rewarding place to build your career in the relocation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Networks Specialist, Intercultural
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Sirva on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching intercultural training trends. Show us you’re not just interested in the role but also passionate about the industry. Bring some fresh ideas to the table!
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of interaction with suppliers and trainers, being articulate and confident will set you apart. Try mock interviews with friends or use online resources.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sirva team.
We think you need these skills to ace Supplier Networks Specialist, Intercultural
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Supplier Networks Specialist role. Highlight your experience in managing supplier networks and intercultural training, as this will show us you understand what we're looking for.
Showcase Your Skills:Don’t forget to emphasise your proficiency in Excel, Word, and PowerPoint. We want to see how your skills can contribute to maintaining data integrity and supporting our intercultural online tools suppliers.
Be Authentic:We value diversity and authenticity, so let your personality shine through in your application. Share any experiences you've had living abroad or working with different cultures, as this is super relevant to the role.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Sirva
✨Know Your Stuff
Familiarise yourself with the role of a Supplier Networks Specialist, Intercultural. Understand the key responsibilities like managing trainer onboarding and maintaining data integrity. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of communication and relationship management, be ready to demonstrate your solid interpersonal skills. Share examples from your past experiences where you've successfully navigated cultural differences or resolved conflicts.
✨Be Proactive
Highlight your ability to take initiative. Prepare to discuss situations where you identified a problem and took steps to solve it without being prompted. This aligns perfectly with the proactive nature required for this role.
✨Prepare for Technical Questions
Brush up on your knowledge of systems like ReloAccess and LXP, as well as tools like Excel and PowerPoint. Be ready to discuss how you've used these tools in previous roles, especially in relation to data management and supplier support.
