At a Glance
- Tasks: Support young parents by ensuring high-quality delivery of the Family Nurse Partnership programme.
- Company: Join Sirona care & health CIC, a vital part of the NHS community.
- Benefits: Enjoy NHS benefits, 27+ days annual leave, and a supportive work environment.
- Other info: Flexible part-time role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in the lives of young families while developing your skills.
- Qualifications: NVQ level 3 or equivalent, with strong admin and data management skills.
The predicted salary is between 28392 - 31157 £ per year.
We are seeking a Quality Support Officer to join our Family Nurse Partnership Team! The Family Nurse Partnership (FNP) is a voluntary home-visiting programme that supports young, first-time parents from early pregnancy until their child reaches two years of age. Specially trained Family Nurses work alongside parents to build confidence, strengthen parenting skills, and help give children the best possible start in life.
The Family Nurse Partnership (FNP) Quality Support Officer plays a key role in supporting the effective delivery, quality assurance, and continuous improvement of the programme. Working closely with FNP Supervisors, Family Nurses, and wider public health teams, the postholder will coordinate and monitor data, support programme fidelity and reporting requirements, and contribute to the smooth running of operational and administrative processes that underpin high-quality service delivery and positive outcomes for young parents and their babies.
This is a part-time position working 22.5 hours per week. Due to team meeting requirements, working on Wednesdays is essential.
Main duties of the job:
- Provide comprehensive, high-level administrative, clerical, and data support to the Family Nurse Partnership (FNP) team, ensuring work is delivered to a consistently high standard.
- Support Family Nurses with the practical preparation required for visits and activities, including printing and organising materials, preparing equipment and resources, and coordinating both physical and virtual materials.
- Establish and maintain efficient office support systems to ensure FNP resources and materials are reproduced, organised, and available in a timely manner, maximising clinical contact time for Family Nurses.
- Develop and maintain a strong understanding of the clinical and performance review requirements within the FNP Information System (Turas) and local clinical recording systems.
- Maintain excellent knowledge of Turas reports and dashboards, providing support and guidance to new team members in accessing and using the system effectively.
- Support the Supervisor with the analysis of team data within Turas and clinical records, producing accurate and timely reports as required.
- Take a lead role in managing and promoting effective use of team data, role modelling a culture of learning and data analysis to support evidence-informed clinical practice.
- Carry out regular quality checks of data within Turas, providing feedback to the Supervisor and wider team to support data accuracy and compliance.
Benefits:
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
Equal Opportunity:
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Visa and Eligibility:
We are unable to offer sponsorship for this role. If you require a VISA to work in the UK, you must have 14 months remaining in order to be eligible for this role. Please state your expiry date in your application.
Qualifications & Training:
- NVQ level 3 or equivalent
- Maths & English GCSE or equivalent level A-C (4-9)
Skills, Knowledge & Experience:
- Advanced keyboard skills
- Some understanding of Family Nurse Partnership
- Children's health or social care knowledge
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Quality Support Officer in Bristol employer: Sirona-Care-
Sirona care & health CIC is an exceptional employer, offering a supportive work environment that prioritises the well-being of both employees and the communities they serve. With flexible part-time hours, generous annual leave, and comprehensive NHS benefits, employees are encouraged to grow professionally while contributing to meaningful programmes like the Family Nurse Partnership. Located in Bristol, the organisation fosters a culture of inclusivity and diversity, ensuring that all team members feel valued and empowered to make a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Support Officer in Bristol
✨Tip Number 1
Get to know the Family Nurse Partnership inside out! Research their values and mission, and think about how your skills can contribute to their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn, and don’t hesitate to reach out for a chat. They can give you insider tips on what it’s really like to work there and what the team is looking for.
✨Tip Number 3
Prepare for your interview by practising common questions related to quality support and data management. Think of examples from your past experiences that demonstrate your skills and how they align with the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Quality Support Officer in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Quality Support Officer role. We want to see how you can contribute to the Family Nurse Partnership Team, so don’t hold back on showcasing your relevant experience!
Showcase Your Admin Skills:Since this role is all about providing high-level administrative support, be sure to emphasise your organisational skills and any experience you have with data management. We love seeing examples of how you've kept things running smoothly in previous roles!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sirona-Care-
✨Know Your Stuff
Make sure you understand the Family Nurse Partnership programme inside out. Familiarise yourself with its goals, the role of a Quality Support Officer, and how your skills can contribute to the team's success. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Admin Skills
Since this role involves high-level administrative support, be ready to discuss your experience with data management and office systems. Bring examples of how you've organised materials or improved processes in previous roles. Highlighting your advanced keyboard skills will also be a plus!
✨Prepare for Data Discussions
You’ll need to demonstrate your understanding of data analysis and reporting. Brush up on any relevant tools or systems, like Turas, and be prepared to talk about how you’ve used data to drive improvements in past positions. Showing that you can manage and promote effective use of team data will set you apart.
✨Be Ready for Team Dynamics
This role requires collaboration with various team members, so be prepared to discuss how you work within a team. Share examples of how you've supported colleagues or contributed to a positive team environment. Emphasising your ability to foster a culture of learning and data analysis will resonate well with the interviewers.
