NST Coordinator in Bristol

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Join our new Neurodiversity Support Team and play a key role in helping schools across BNSSG better understand and support neurodivergent children and young people. We are looking for a coordinator to join this developing team and help shape a new way of supporting neurodivergent children and young people across the region!

The Neurodiversity Support Team is a multidisciplinary clinical service working in partnership with education settings to deliver high-quality Neurodivergent Needs Analyses. The team provides expert guidance, consultation and quality assurance to ensure needs profiles are consistent, meaningful and impactful. As part of a system-wide programme, the service is introducing Neurodivergent Needs Analysis across Bristol, North Somerset and South Gloucestershire (BNSSG). The team works closely with schools across the region, providing training, consultation and practical support to help them better understand and respond to the needs of neurodivergent children and young people. The service champions early intervention and a needs-led approach, focusing on each child or young person’s strengths and challenges rather than diagnostic labels. This is a part time position for 30 hours per week.

Main duties of the job:

• Providing high-quality administrative and coordination support to the Neurodiversity Support Service.
• Coordinating administrative processes to support day-to-day service delivery.
• Arranging meetings, training sessions and service activities.
• Acting as a point of contact for families, schools and partner organisations.
• Managing enquiries and supporting clear communication across the service.
• Maintaining accurate records and managing information in line with organisational standards.
• Supporting the organisation and coordination of Neurodivergent Needs Analyses.
• Contributing to efficient, inclusive and responsive service processes.
• Upholding confidentiality, safeguarding procedures and professional standards.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire. Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Detailed job description and main responsibilities: Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

If you refer to qualifications or employment history in your supporting statement that is not reflected in your application form, this information may be discounted. We are unable to offer sponsorship for this position; if you require a visa to work in the UK you must have a minimum of 14 months remaining on your visa. If you do not declare your visa end date in your application it may be discounted.

Person specification:

• Be able to prioritise tasks from a number of people.
• Able to use Microsoft Office systems with good keyboard skills.
• An understanding of patient administration and other related systems.
• An understanding of data protection, patient confidentiality and freedom of information policies as they relate to waiting list management.
• Experience of working with a team to achieve targets and deadlines.
• An understanding of the importance of meeting neurodivergent needs, regardless of any potential for diagnosis.
• Previous experience of patient booking and event booking processes to interpret information and take appropriate action.
• Experience of working in an NHS organisation or similar.
• Experience of prioritising work in a busy, multi-professional team environment.
• Experience of communicating with patients/clients where there may be barriers of acceptance or understanding.
• Clear understanding and ability to manage a number of workstreams, often requiring a tailored approach to working relationships with individual clinical staff.

Qualifications and Training Required:

• A good basic education to GCSE standard or an equivalent including an A-C in both English and Mathematics.
• NVQ level 3 in Business Administration.
• Safeguarding Children Training at Level 2.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.