Our Out of Hours Teams (OOHs) deliver out of hospital care to people in their own homes. We provide these services to people who are registered with a GP within Bristol, North Somerset, and South Gloucestershire (BNSSG). The teams are aligned with the Integrated Neighborhood Teams (INTS) within the 6 Sirona localities, and these, in turn, are aligned to groups of GP practices.
The administrative team has an essential role to play in supporting clinical colleagues who work in the Out of Hours team. They provide urgent and unplanned care during the hours of 19.30-8am, 7 days a week. The administrative team works alongside these clinical teams, including nurses, assistant practitioners and unregistered support staff. You will regularly communicate across the whole OOHs teams across the BNSSG as well as with service users and colleagues across the wider organisation.
Our Out of Hours administrators have a clear career pathway and are fully integrated into the teams. They make a real and impactful difference to the care of our service users and support clinical staff.
As an OOHs Administrator you will be supporting the communication of complex and sensitive information.
You will need to adapt your style of communication according to need and situation.
You will be required to have problem solving skills, be able to manage expectations, and use your judgement.
You will support the clinical teams on a regular basis with capacity and referral management and work as a key member of the coordination team, including the administration of caseload management and supporting discharge planning, supporting performance reporting and collection of data for audits and CQC.
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
For further details / informal visits contact: Name: Lisa Fuller Job title: Out of Hours Service Manager BNSSG Email address: lisafuller@nhs.net
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Out of Hours Administrator - Kingswood, Bristol employer: Sirona care & health
At Sirona care & health, we pride ourselves on being an exceptional employer, offering a supportive work culture that values your contributions and encourages professional growth. Located in the vibrant areas of Bristol, North Somerset, and South Gloucestershire, we provide comprehensive NHS benefits, including 27+ days of annual leave and participation in the NHS Pension Scheme, ensuring our employees feel valued and rewarded. Join us to make a meaningful impact in the community while enjoying a fulfilling career with ample development opportunities.
