At a Glance
- Tasks: Lead the development of complaint management frameworks and ensure compliance with UK Consumer Duty regulations.
- Company: Join Sirius Group, a leader in the insurance industry, based in London.
- Benefits: Competitive salary, career advancement opportunities, and a collaborative work environment.
- Other info: Work with diverse teams to uphold high standards in complaint management.
- Why this job: Shape the future of complaint management and make a real difference in consumer protection.
- Qualifications: Over 5 years in Conduct Risk/Compliance and strong knowledge of FCA regulations.
The predicted salary is between 60000 - 80000 £ per year.
Sirius Group is seeking an experienced Complaints & Consumer Duty Lead in London. The role is pivotal for shaping complaint management frameworks and ensuring compliance with UK Consumer Duty regulations across the business.
The ideal candidate will have over 5 years in Conduct Risk / Compliance within insurance, strong knowledge of FCA regulations, and experience in leading complaints functions.
The position offers an opportunity to work collaboratively across teams while ensuring high standards in complaint management.
Head of Complaints & Consumer Duty employer: Sirius Group
Sirius Group is an excellent employer, offering a dynamic work environment in the heart of London where innovation and compliance go hand in hand. With a strong focus on employee growth, we provide comprehensive training and development opportunities, fostering a culture of collaboration and excellence. Join us to be part of a forward-thinking team that values your expertise and commitment to upholding the highest standards in consumer duty and complaint management.
