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For Companies At a Glance
- Tasks: Manage corporate accounts, ensuring satisfaction and contract renewals.
- Company: Join a leading ground transportation company known for quality and innovation.
- Benefits: Enjoy a competitive salary package with bonuses and a supportive team culture.
- Why this job: Be part of a dynamic team focused on sustainability and exceptional service.
- Qualifications: Experience in account management, especially in transportation or travel, is essential.
- Other info: Work primarily with corporate clients based in London.
The predicted salary is between 43200 - 72000 £ per year.
Our client is a renowned ground transportation company known for its quality, reliability, and exceptional service. With a global reach for their mobility solutions, they are committed to innovation, sustainability, and service excellence.
They are seeking a highly competent and experienced Key Account Manager to join their team.
The successful candidate will manage a portfolio of corporate accounts with spend volumes between £250k-£1 million, ensuring client satisfaction, renewal of contracts, profitability, service escalation, and adherence to SLAs.
Key Responsibilities:
- Manage and nurture relationships with corporate clients, primarily based in London.
- Ensure client satisfaction and renewal of contracts.
- Drive profitability and manage service escalations.
- Adhere to Service Level Agreements (SLAs) and ensure compliance.
- Collaborate with a dynamic and supportive team to achieve company goals.
- Provide exceptional service and maintain high standards of quality and reliability.
Required Qualifications and Skills:
- Proven experience in account management, preferably within the transportation or travel industry.
- Extensive experience in account management, working with corporate clients.
- Strong organisational and multitasking skills.
- Excellent communication and negotiation abilities.
- Ability to work under pressure and handle last-minute changes.
- Attention to detail and a customer-focused mindset.
Highly competitive package on offer: 60% base salary and 40% bonus.
Opportunity to work with a collaborative team and great company culture.
Key Account Manager employer: Sirius - Business Travel Recruitment Experts
Contact Detail:
Sirius - Business Travel Recruitment Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Familiarise yourself with the transportation industry, especially trends and challenges that corporate clients face. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of their needs.
✨Tip Number 2
Network with professionals in the transportation sector, particularly those who work in account management. Attend industry events or join relevant online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage corporate accounts effectively. Highlight instances where you've successfully renewed contracts or improved client satisfaction, as these are key aspects of the role.
✨Tip Number 4
Research the company’s values and recent initiatives related to sustainability and innovation. Being able to discuss how your personal values align with theirs can set you apart and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, especially within the transportation or travel industry. Use specific examples to demonstrate your success in managing corporate clients and achieving contract renewals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's commitment to quality and service excellence. Mention how your skills align with their needs, particularly in client satisfaction and service escalation.
Highlight Key Skills: In your application, emphasise your organisational, multitasking, and communication skills. Provide examples of how you've successfully managed client relationships and handled pressure in previous roles.
Showcase Your Achievements: Include quantifiable achievements in your application, such as percentage increases in client satisfaction or successful contract renewals. This will help demonstrate your capability to drive profitability and adhere to SLAs.
How to prepare for a job interview at Sirius - Business Travel Recruitment Experts
✨Research the Company
Before the interview, make sure to thoroughly research the ground transportation company. Understand their services, values, and recent innovations. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Given the nature of the Key Account Manager role, be ready to discuss specific scenarios where you've successfully managed client relationships or resolved service escalations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Key Account Manager, strong communication is crucial. During the interview, practice clear and concise communication. Be prepared to discuss how you've effectively negotiated with clients and maintained satisfaction in previous roles.
✨Highlight Your Organisational Skills
The job requires excellent organisational and multitasking abilities. Share examples of how you've managed multiple accounts or projects simultaneously, ensuring that all deadlines and SLAs were met without compromising on quality.
