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For Companies At a Glance
- Tasks: Lead teams, drive business growth, and enhance client service excellence.
- Company: Join a global leader in travel management with a focus on innovation.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values collaboration and leadership.
- Qualifications: Previous call centre experience preferred; travel industry knowledge is a plus.
- Other info: This role is office-based in North England.
The predicted salary is between 43200 - 72000 £ per year.
Job Overview
Our client is a global business Travel Management Company (TMC). They have an exciting senior level opportunity for a General Manager. This is a newly positioned leadership role and you will play a crucial role in developing high-performing teams, be focused on delivering service excellence to clients and continually developing solutions that enhance operational processes.
Collaboration is fundamental, as this role will need to work closely with teams across the business.
Key Responsibilities
- Leading commercial and business growth strategy.
- Inspirational leadership.
- Effective P&L management.
Experience Required
Previous call centre experience is preferred and business travel industry experience would be an advantage but is not essential.
- Please note that this role is office based (North England).
- Excellent salary and benefits package on offer.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
General Business, Management, and Customer Service
Industries
Travel Arrangements
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Contact Detail:
Sirius - Business Travel Recruitment Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the travel management industry. Understanding current trends, challenges, and innovations will help you speak confidently about how you can contribute to the company's growth strategy.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led teams in the past. Be ready to discuss specific situations where your inspirational leadership made a difference.
✨Tip Number 3
Network with professionals in the travel management sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 4
Prepare to discuss your approach to P&L management. Be ready to explain how you've effectively managed budgets in previous roles and how you plan to drive profitability in this new position.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, team development, and service excellence. Use specific examples from your previous roles that demonstrate your ability to manage P&L and drive business growth.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the General Manager position and how your background aligns with the company's goals. Mention your call centre experience and any relevant achievements in the travel industry, even if they are not essential.
Showcase Collaboration Skills: Since collaboration is key for this role, include examples in your application that illustrate your ability to work effectively with cross-functional teams. Highlight any successful projects where teamwork led to improved operational processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Sirius - Business Travel Recruitment Experts
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples from your past experiences where you successfully motivated a team or implemented a strategy that led to significant improvements.
✨Understand the Business Travel Landscape
Even if you don't have direct experience in the business travel industry, it's crucial to familiarise yourself with current trends and challenges. Research the company’s position in the market and be ready to discuss how you can contribute to their growth.
✨Prepare for P&L Discussions
Since effective P&L management is a key responsibility, brush up on your financial acumen. Be prepared to discuss how you've managed budgets in the past and any strategies you've employed to improve profitability.
✨Emphasise Collaboration
This role requires working closely with various teams. Highlight your experience in cross-departmental collaboration and provide examples of how you've successfully worked with others to achieve common goals.
