p JUNIOR ACCOUNT MANAGER /p p br /p p Siren Training is seeking a proactive and relationship-focused Junior Account Manager to join our friendly, ambitious team and support our portfolio of clients. This is an exciting opportunity to join a growing Health and Safety Training company near Old Street, London. The successful candidate must be self-motivated, have strong organisational skills, and be able to prioritise effectively. They will manage an existing portfolio of clients, maintaining strong relationships while identifying opportunities to further support their training requirements. /p p br /p p Essential skills/experience of the Junior Account Manager: /p p br /p ul li Account Management or customer service experience (1-year minimum) /li li Excellent telephone manner /li li Exceptional attention to detail, ensuring accurate CRM / data management and administration at all times /li li Able to manage client communications efficiently, ensuring timely follow-up and resolution of requests. /li li Liaising with subcontractors and trainers to coordinate service delivery. /li li Managing subcontractor diaries and training schedules. /li li Team player with a positive attitude who will thrive in a small, friendly, energetic, and ambitious team /li li Strong IT literacy, with confidence using CRM systems, Gmail applications, and other cloud-based software. /li /ul p br /p p Desirable skills/experience: /p p br /p ul li Health and safety experience/qualifications/contacts /li li Experience in a B2B customer service or account management environment. /li li Ability to identify opportunities for upselling and cross-selling services. /li li Ability to identify opportunities to grow client relationships and increase account value /li li Experience coordinating training courses, consultancy services, or field-based personnel. /li li Positive attitude and good sense of humour /li /ul p br /p p br /p p strong What We Offer: /strong /p p br /p ul li Salary of £28,000 PA /li li Hybrid - 3 days in the office/2 days WFH /li li strong Q /strong uarterly bonus based on performance /li li Opportunity for professional growth and development /li li Full training and support will be provided /li li Free lunch on a Friday /li /ul p br /p p br /p p We are looking for someone willing to hit the ground running and help us achieve our ambitious goals. /p p br /p p If you feel you meet the above criteria of this Junior Account Manager role, then please apply now! /p p br /p
