At a Glance
- Tasks: Lead the night team, ensuring smooth operations and exceptional guest service.
- Company: Join Sircle Collection, a trendy hotel brand known for unique experiences in vibrant locations.
- Benefits: Enjoy bonus days off, free fitness classes, and great discounts on hotel stays.
- Other info: Quick hiring process with a supportive culture; must have the right to work in the UK.
- Why this job: Be part of a dynamic team in a stylish new hotel with growth opportunities across Europe.
- Qualifications: Previous hotel experience and strong leadership skills are essential; eagerness to learn is valued.
The predicted salary is between 27500 - 38500 Β£ per year.
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Job Description
Salary: Β£33,000 per annum
Location: Sir Devonshire Square, City of London
Working Hours: 42 hours per week. 4 days on/ 4 days off
Welcome to Sir Devonshire Square β a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UKβs first hotel from Sircle Collection , the Dutch lifestyle brand known for turning up the charm in Europeβs coolest neighbourhoods.
We are now looking for a Night Manager to join our Front Office team who knows how to keep the night running smoothly β from guest service to team supervision and audits.
What You Can Look Forward To
???? Extra time for you β Take up to 3 bonus days off every year (your birthday, moving day, and flex day)
???? Mind & body perks β Free fitness classes and a supportive environment
???? Financial wellbeing β Enhanced sick pay, retail discounts, and great rates on stays across our hotels
Feel-good moments β Paid volunteer day and regular team socials
Room to grow β Brilliant learning opportunities and career pathways across the UK and Europe
Your Role as Night Manager
- Act as Manager on Duty in the absence of the Front Office Manager, leading the hotel operations during the overnight shift, focusing on guest service, safety, and smooth handovers
- Support and coach the night team (Night Supervisor, Night FO Agents), ensuring they feel confident and empowered
- Handle guest complaints and resolve issues calmly and efficiently
- Complete the night audit accurately and on time
- Help oversee team performance β from scheduling and training to recognising great work
What We Are Looking For
- Previous hotel experience, ideally in a senior or supervisory front office night role
- Strong leadership skills β you know how to guide, motivate, and support a team
- A guest-first approach with calm, clear communication
- Great attention to detail, especially with billing and audit procedures
- Knowledge of Opera Cloud or similar platform is a must
Not sure if your experience ticks every box? That is okay. If this role excites you and you are eager to learn, we would love to hear from you.
Our Hiring Journey
- Quick 15-minute call with People & Culture
- Meet our Front Office Manager
- If it feels like the right match, we will send you an offer
Ready to Make Nights Run Smoothly?
Apply now and help us create stays to remember.
We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at β we are here to help.
Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Sir Hotels
Sir Hotels is a lifestyle hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague β and now London. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.
sirhotels.com | @sirhotels
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Hospitality
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Night Manager - New Hotel Opening employer: Sircle Collection
Contact Detail:
Sircle Collection Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Night Manager - New Hotel Opening
β¨Tip Number 1
Familiarise yourself with the Sircle Collection brand and its values. Understanding their unique approach to hospitality will help you align your answers during interviews and demonstrate your enthusiasm for the role.
β¨Tip Number 2
Network with current or former employees of Sircle Collection. They can provide valuable insights into the company culture and expectations, which can give you an edge in your interview.
β¨Tip Number 3
Prepare specific examples from your previous experience that showcase your leadership skills and ability to handle guest complaints. This will help you illustrate your suitability for the Night Manager role effectively.
β¨Tip Number 4
Research common challenges faced by night managers in hotels and think about how you would address them. Being able to discuss these scenarios during your interview will show your proactive approach and readiness for the role.
We think you need these skills to ace Night Manager - New Hotel Opening
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant hotel experience, especially in supervisory roles. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Night Manager position at Sircle Collection. Mention your guest-first approach and how your calm communication style can enhance guest experiences during the night shift.
Showcase Relevant Skills: Highlight your knowledge of Opera Cloud or similar platforms in your application. Detail your attention to billing and audit procedures, as these are crucial for the role.
Prepare for Interviews: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare examples of how you've handled guest complaints and supported your team in past roles.
How to prepare for a job interview at Sircle Collection
β¨Showcase Your Leadership Skills
As a Night Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your previous roles where you successfully led a team, resolved conflicts, or motivated staff. This will show that you can handle the responsibilities of supervising the night team.
β¨Emphasise Guest Service Experience
Highlight your experience in guest service, especially in a hotel setting. Be ready to discuss how you've handled guest complaints and ensured a positive experience. This aligns with the role's focus on maintaining a guest-first approach.
β¨Familiarise Yourself with Opera Cloud
Since knowledge of Opera Cloud or similar platforms is essential, make sure you're familiar with its functionalities. If you have experience with it, be prepared to discuss specific tasks you've completed using the system during your interview.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage night operations. Think of situations where you had to make quick decisions or manage emergencies, and be ready to explain your thought process.