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For Companies At a Glance
- Tasks: Lead the Front Office team and ensure exceptional guest experiences.
- Company: Join the UK's first hotel from the trendy Sircle Collection.
- Benefits: Enjoy bonus days off, fitness perks, and great discounts.
- Why this job: Be part of a vibrant team creating unforgettable stays in London.
- Qualifications: Experience in hotel management and a passion for hospitality.
- Other info: Opportunities for growth across the UK and Europe.
The predicted salary is between 32000 - 44800 £ per year.
Salary: £32,000 per annum
Location: Sir Devonshire Square, City of London
Working Hours: 42 hours per week. 4 days on/ 4 days off
Overview
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods. We’ve had a busy opening and are now looking for a Duty Manager to guide the Front Office team with clarity and kindness, ensuring service feels natural and personal.
What You Can Look Forward To
- Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and flex day)
- Mind & body perks – Free fitness classes and a supportive environment
- Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our hotels
- Feel-good moments – Paid volunteer day and regular team socials
- Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe
Your Role as Duty Manager
- Lead the Front Office team during your shift, keeping energy high and service seamless
- Solve unexpected issues with confidence and empathy, always putting the guest experience first
- Stay connected with all departments, helping the whole hotel run smoothly
- Coach and guide team members to grow and feel supported
- Welcome and assist guests in a warm, professional and personal way
What We Are Looking For
- Previous experience in a hotel supervisory or management role
- Confidence in handling guest feedback with calm, clarity and care
- Ability to lead by example and communicate clearly
- Comfortable working different shifts, including evenings and weekends
- A collaborative spirit and a real passion for hospitality
Not sure if your experience ticks every box? If this role excites you and you’re eager to learn, we’d love to hear from you.
Our Hiring Journey
- Quick 15-minute call with People & Culture
- Meet our Front Office Manager
- If it feels like the right match, we’ll send you an offer
Ready to Help Us Create Unforgettable Stays the Sircle Way? Apply now and join us in making everyday service feel extraordinary. We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at pc-uk@sirclecollection.com – we are here to help. Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Duty Manager - New City Of London Hotel employer: Sircle Collection
Contact Detail:
Sircle Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - New City Of London Hotel
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out Sir Devonshire Square's website and social media. Understanding their style and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll need to handle guest feedback with care. Role-play common scenarios with a friend to boost your confidence and ensure you can respond with empathy and clarity.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past roles where you've led a team or solved problems. Be ready to share these stories during your chat with the Front Office Manager to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on joining the team at Sir Devonshire Square.
We think you need these skills to ace Duty Manager - New City Of London Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your previous experience in hotel management and any specific skills that align with what we’re looking for. It’s all about making it relevant!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to mention your leadership style and how you handle guest feedback. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sircle Collection
✨Know the Hotel Inside Out
Before your interview, take some time to research Sir Devonshire Square and its unique offerings. Familiarise yourself with their services, values, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the Front Office team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high energy levels during busy shifts.
✨Emphasise Guest Experience
Since the role focuses on enhancing guest experiences, be ready to discuss how you've handled guest feedback in the past. Share specific instances where you turned a negative experience into a positive one, showcasing your calmness and empathy under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the hotel’s culture, team dynamics, and growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the team.
