At a Glance
- Tasks: Lead a vibrant boutique hotel, ensuring exceptional guest experiences and operational excellence.
- Company: Join Sir Devonshire Square, part of the innovative Sircle Collection lifestyle brand.
- Benefits: Enjoy bonus days off, gym access, enhanced sick pay, and travel perks.
- Other info: Dynamic role with opportunities for career growth across Europe.
- Why this job: Shape the future of a flagship hotel while making a real impact in hospitality.
- Qualifications: 8+ years in hotel management with a strong focus on guest satisfaction.
The predicted salary is between 120000 - 120000 £ per year.
Working Hours: 40 hours per week
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station.
We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.
We're looking for an experienced General Manager to lead our London property into its next chapter.
This is a unique opportunity to oversee one of Sircle Collection's flagship destinations, driving commercial success while creating an outstanding experience for our guests and team.
As General Manager, you'll be the face of the hotel, bringing our values to life through heartfelt service, creativity, ambition, and a commitment to creating surprising experiences every day.
You'll lead a diverse team, build strong relationships within the local community, and ensure every part of the operation reflects the standards and personality of the Sir Hotels brand.
- What You Can Look Forward To
- Extra time for you
- Take up to 3 bonus days off every year (your birthday, moving day, and flex day)
- Mind & body perks
- Free access to our gym facilities and mental health support
- Financial wellbeing
- Enhanced sick pay, retail discounts, and excellent rates across our hotels
- Feel‑good moments
- Paid volunteer day and regular team events
- Room to grow
- Learning opportunities and career development across the UK and Europe
- Travel perks
- Complimentary stays and employee discounts across Sircle Collection properties
Your Role as General Manager
- Lead the overall operation and performance of Sir Devonshire Square.
- Inspire, develop and support a high‑performing team that lives our values every day.
- Create exceptional guest experiences and maintain the highest standards of service across the hotel.
- Drive commercial performance by managing revenues, profitability and operational efficiency.
- Translate company strategy into clear operational plans, budgets and measurable goals.
- Ensure compliance with company policies and all applicable legal, health & safety and employment regulations.
- Build strong relationships with local businesses, partners and the wider London community.
- Work closely with Revenue, Sales, Marketing, Branding and People & Culture teams to support the continued success of the hotel.
- Monitor guest satisfaction, online reviews and team engagement, turning insights into action.
- Champion innovation, continuous improvement and operational excellence across all departments.
- What We Are Looking For
- A proven track record of success as a General Manager, Hotel Operations Manager or similar leadership role within the UK hospitality sector.
- At least 8 years of experience managing a lifestyle boutique hotel.
- Experience within the London hospitality market is highly preferred.
- A degree in Hospitality Management, Business Administration or a related field.
- Strong commercial awareness with experience managing hotel budgets and full P&L responsibility.
- Experience creating exceptional guest experiences and building a culture of service excellence.
- Demonstrated success in leading, developing and retaining talented hospitality professionals.
- A visible, hands‑on leadership style with excellent communication and interpersonal skills.
- The ability to balance strategic thinking with day‑to‑day operational leadership.
- Fluent English, both written and spoken.
- Our Hiring Journey
- Quick 15‑minute call with People & Culture
- First round of interviews
- Second round of interviews
- Offer and welcome to Sircle Collection
We are proud to be an equal opportunities employer. If you require any adjustments during the recruitment process, please let us know. We're here to help.
Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
About Sir Hotels
Sir Hotels is a collection of lifestyle hotels founded in Amsterdam in 2013 with the opening of Sir Albert.
Since then, the brand has expanded across Europe with distinctive properties in Amsterdam, Berlin, Barcelona, Prague and London.
Each Sir Hotel is deeply connected to its neighbourhood, combining inspiring design, local culture, exceptional food and genuine hospitality.
We create places where guests and locals come together to experience the character and energy of the city around them.
General Manager in London employer: Sircle Collection BV
At Sir Devonshire Square Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values both personal and professional growth. Located in the heart of the City of London, our team enjoys unique benefits such as extra time off, access to local gyms, and opportunities for career advancement across Europe, all while working in a stylish boutique environment that fosters creativity and camaraderie.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sircle Collection BV. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sircle Collection BV
Don't be shy about reaching out to Sircle Collection BV directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sircle Collection BV and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sircle Collection BV
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
