Front Office Duty Manager – Lead Guest Experience in London
Front Office Duty Manager – Lead Guest Experience in London

Front Office Duty Manager – Lead Guest Experience in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Front Office team and ensure exceptional guest experiences.
  • Company: Boutique hotel collection in vibrant London.
  • Benefits: Unique perks, personal growth opportunities, and a dynamic work environment.
  • Why this job: Join a passionate team and make a real difference in hospitality.
  • Qualifications: Previous hotel supervisory experience and flexible shift availability.
  • Other info: Exciting career development in a rewarding hospitality role.

The predicted salary is between 36000 - 60000 £ per year.

A boutique hotel collection in London is looking for a Duty Manager to lead the Front Office team. You will ensure high energy and seamless service, support team growth, and handle guest interactions with care. Previous hotel supervisory experience and flexibility in shifts are essential. The role offers opportunities for personal growth and includes unique perks, making it a rewarding position in hospitality.

Front Office Duty Manager – Lead Guest Experience in London employer: Sir Hotels

Join a vibrant boutique hotel collection in London, where we prioritise exceptional guest experiences and foster a supportive work environment. As a Front Office Duty Manager, you will benefit from unique perks and ample opportunities for personal and professional growth, all while being part of a dynamic team dedicated to delivering seamless service. Our culture encourages flexibility and collaboration, making it an ideal place for those passionate about hospitality.
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Contact Detail:

Sir Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Duty Manager – Lead Guest Experience in London

Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work in boutique hotels. A friendly chat can lead to insider info about job openings and even recommendations.

Tip Number 2

Show off your personality! When you get to the interview stage, let your passion for guest experience shine through. Share stories that highlight your previous supervisory roles and how you’ve handled tricky situations with guests.

Tip Number 3

Be flexible and ready to adapt! The hospitality world is all about being on your toes. During interviews, emphasise your ability to handle different shifts and your willingness to jump in wherever needed.

Tip Number 4

Apply through our website! We make it super easy for you to find and apply for roles like the Duty Manager position. Plus, it shows you’re genuinely interested in joining our team!

We think you need these skills to ace Front Office Duty Manager – Lead Guest Experience in London

Supervisory Experience
Guest Interaction
Team Leadership
Flexibility in Shifts
High Energy Service
Communication Skills
Problem-Solving Skills
Customer Service Excellence
Attention to Detail
Personal Growth Orientation

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with guest experiences and what makes you excited about leading a team in a boutique hotel setting.

Highlight Relevant Experience: Make sure to showcase any previous supervisory roles you've had in hotels or similar environments. We’re looking for someone who can bring their experience to our Front Office team, so don’t hold back on those details!

Be Personable and Authentic: Your written application should reflect your personality. We value authenticity, so feel free to express yourself in a way that feels natural to you. Remember, we’re all about creating memorable guest experiences, and that starts with you!

Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Sir Hotels

Know the Hotel Inside Out

Before your interview, do some research on the boutique hotel collection. Familiarise yourself with their values, unique offerings, and guest experience philosophy. This will help you demonstrate your genuine interest and show how you can contribute to their vision.

Showcase Your Supervisory Skills

Since previous hotel supervisory experience is essential, prepare specific examples of how you've successfully led a team in the past. Think about challenges you faced, how you motivated your team, and the positive outcomes that resulted from your leadership.

Emphasise Flexibility and Adaptability

The role requires flexibility in shifts, so be ready to discuss your availability and willingness to adapt to changing circumstances. Share instances where you've successfully managed unexpected situations or changes in your work environment.

Highlight Guest Interaction Experience

As a Duty Manager, handling guest interactions with care is crucial. Prepare to share stories that showcase your ability to resolve guest issues, create memorable experiences, and maintain high energy in service. This will illustrate your commitment to exceptional guest experiences.

Front Office Duty Manager – Lead Guest Experience in London
Sir Hotels
Location: London
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  • Front Office Duty Manager – Lead Guest Experience in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    Sir Hotels

    50-100
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