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- Tasks: Lead the Front Office team, ensuring seamless service and guest satisfaction.
- Company: Join the UK's first boutique hotel from Sircle Collection in the heart of London.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Be part of a vibrant hotel culture and create unforgettable guest experiences.
- Qualifications: Previous hotel management experience and a passion for hospitality.
- Other info: Flexible shifts and a collaborative spirit are essential for this role.
The predicted salary is between 32000 - 44800 £ per year.
Salary: £32,000 per annum
Location: Sir Devonshire Square, City of London
Working Hours: 42 hours per week. 4 days on/ 4 days off
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.
Your Role as Duty Manager:
- Lead the Front Office team during your shift, keeping energy high and service seamless
- Solve unexpected issues with confidence and empathy, always putting the guest experience first
- Stay connected with all departments, helping the whole hotel run smoothly
- Coach and guide team members to grow and feel supported
- Welcome and assist guests in a warm, professional and personal way
What We Are Looking For:
- Previous experience in a hotel supervisory or management role
- Confidence in handling guest feedback with calm, clarity and care
- Ability to lead by example and communicate clearly
- Comfortable working different shifts, including evenings and weekends
- A collaborative spirit and a real passion for hospitality
Our Hiring Journey:
- Quick 15-minute call with People & Culture
- Meet our Front Office Manager
- If it feels like the right match, we’ll send you an offer
Ready to Help Us Create Unforgettable Stays the Sircle Way? Apply now and join us in making everyday service feel extraordinary.
We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at – we are here to help.
Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Duty Manager - New City Of London Hotel employer: Sir Hotels
Contact Detail:
Sir Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - New City Of London Hotel
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out Sir Devonshire Square's website and social media. Understanding their style and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll need to handle guest feedback with care. Role-play common scenarios with a friend to boost your confidence and ensure you can respond with empathy and clarity.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past roles where you led a team or resolved conflicts. This will demonstrate your ability to guide the Front Office team and keep the energy high during your shift.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your passion for hospitality and how you can contribute to creating unforgettable stays at Sir Devonshire Square.
We think you need these skills to ace Duty Manager - New City Of London Hotel
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and how you’ve made guests feel special in the past. We want to see that you’re not just looking for a job, but that you genuinely care about creating unforgettable stays.
Tailor Your Application: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience and skills that match what we’re looking for, like your ability to lead a team or handle guest feedback. This shows us you’ve done your homework and are serious about joining our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your key points stand out. Remember, clarity is key in hospitality!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy and ready to embrace the digital side of hospitality!
How to prepare for a job interview at Sir Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research Sir Devonshire Square thoroughly. Familiarise yourself with its unique offerings, the Sircle Collection brand, and what sets it apart from other hotels. This knowledge will show your genuine interest and help you connect your experience to their values.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the Front Office team effectively. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your ability to motivate others and maintain a positive atmosphere, as this is crucial for the role.
✨Emphasise Guest Experience
The guest experience is at the heart of this role. Be ready to discuss specific instances where you've gone above and beyond to ensure guest satisfaction. Use these stories to demonstrate your empathy and problem-solving skills, which are essential for handling feedback and unexpected issues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the hotel’s culture, team dynamics, and future goals. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and work style.
