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- Tasks: Lead the Front Office team and ensure exceptional guest experiences.
- Company: Boutique hotel chain in the heart of London.
- Benefits: Flexible working hours and a chance to grow in hospitality.
- Why this job: Make everyday service extraordinary and create memorable guest experiences.
- Qualifications: Supervisory experience in hotels and a passion for hospitality.
- Other info: Collaborative environment with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
A boutique hotel chain in London is seeking a Duty Manager to lead the Front Office team and ensure exceptional guest experiences.
Responsibilities include:
- Coaching the team
- Resolving issues
- Maintaining high service standards
Ideal candidates will have:
- Supervisory experience in hotels
- Confidence in handling guest feedback
- A collaborative spirit
This role requires flexibility in working hours and a genuine passion for hospitality. Join us for an opportunity to make everyday service extraordinary!
Duty Manager — Lead Front Office, City of London employer: Sir Hotels
Contact Detail:
Sir Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Lead Front Office, City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common questions related to guest experiences and team management. We recommend practising with a friend or even in front of the mirror to build your confidence.
✨Tip Number 3
Show off your passion for hospitality! During interviews, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate your commitment to exceptional service and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Duty Manager — Lead Front Office, City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional guest experiences.
Highlight Your Supervisory Experience: Make sure to emphasise any supervisory roles you've held in hotels. We want to see how you've led teams, coached staff, and maintained high service standards in your previous positions.
Be Confident and Authentic: Don’t shy away from showcasing your confidence in handling guest feedback. Use your application to demonstrate how you’ve successfully resolved issues in the past and how you approach challenges with a collaborative spirit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make everyday service extraordinary!
How to prepare for a job interview at Sir Hotels
✨Know the Hotel Inside Out
Before your interview, make sure to research the boutique hotel chain thoroughly. Understand their values, unique offerings, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your genuine interest and passion for the role.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous supervisory experience in hotels. Think of specific examples where you successfully coached a team or resolved guest issues. Highlighting these experiences will show that you have the leadership qualities needed for the Duty Manager position.
✨Emphasise Your Guest-Centric Approach
Since the role focuses on ensuring exceptional guest experiences, be ready to share how you've handled guest feedback in the past. Discuss any strategies you've implemented to enhance service standards and how you’ve turned negative experiences into positive ones.
✨Demonstrate Flexibility and Passion
This role requires flexibility in working hours, so be honest about your availability. Additionally, convey your genuine passion for hospitality. Share what excites you about working in this field and how you plan to contribute to making everyday service extraordinary.
