Front Office Duty Manager – Lead Guest Experience in London
Front Office Duty Manager – Lead Guest Experience in London

Front Office Duty Manager – Lead Guest Experience in London

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Front Office team and ensure exceptional guest experiences.
  • Company: Boutique hotel collection in vibrant London.
  • Benefits: Unique perks, personal growth opportunities, and a dynamic work environment.
  • Why this job: Join a passionate team and make a real difference in hospitality.
  • Qualifications: Previous hotel supervisory experience and flexible shift availability.
  • Other info: Exciting role with potential for career advancement.

The predicted salary is between 36000 - 60000 £ per year.

A boutique hotel collection in London is looking for a Duty Manager to lead the Front Office team. You will ensure high energy and seamless service, support team growth, and handle guest interactions with care. Previous hotel supervisory experience and flexibility in shifts are essential. The role offers opportunities for personal growth and includes unique perks, making it a rewarding position in hospitality.

Front Office Duty Manager – Lead Guest Experience in London employer: Sir Hotels

Join a vibrant boutique hotel collection in London, where we prioritise exceptional guest experiences and foster a supportive work environment. As a Front Office Duty Manager, you will benefit from unique perks and ample opportunities for personal and professional growth, all while being part of a dynamic team dedicated to delivering high-energy service. Our culture encourages flexibility and collaboration, making it an ideal place for those passionate about hospitality.
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Contact Detail:

Sir Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Duty Manager – Lead Guest Experience in London

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in hotels. A friendly chat can lead to insider info about openings or even a referral.

Tip Number 2

Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your previous supervisory roles and how you’ve handled tricky situations with guests.

Tip Number 3

Be flexible and ready to adapt! The hospitality world is all about being on your toes. Show that you’re willing to take on different shifts and responsibilities to keep the team running smoothly.

Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.

We think you need these skills to ace Front Office Duty Manager – Lead Guest Experience in London

Supervisory Experience
Guest Interaction Skills
Team Leadership
Flexibility in Shifts
High Energy
Seamless Service Delivery
Personal Growth Orientation
Hospitality Knowledge

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with guest experiences and what makes you excited about leading a team in a boutique hotel setting.

Highlight Relevant Experience: Make sure to showcase any previous supervisory roles you've had in hotels or similar environments. We’re looking for candidates who can demonstrate their ability to manage a team and handle guest interactions with care.

Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. Share your story and how it aligns with our mission to provide seamless service.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in London!

How to prepare for a job interview at Sir Hotels

Know the Hotel Inside Out

Before your interview, do some research on the boutique hotel collection. Familiarise yourself with their values, unique offerings, and guest experience philosophy. This will help you demonstrate your genuine interest and show how you can contribute to their vision.

Showcase Your Supervisory Skills

Since previous hotel supervisory experience is essential, be ready to discuss specific examples of how you've led a team in the past. Highlight any challenges you faced and how you overcame them, focusing on your ability to motivate and support your team.

Emphasise Guest Interaction

As a Duty Manager, handling guest interactions with care is crucial. Prepare to share stories that illustrate your approach to guest service. Think about times when you went above and beyond to ensure a positive experience for guests, as this will resonate well with the interviewers.

Be Flexible and Adaptable

Flexibility in shifts is a must for this role. During the interview, express your willingness to adapt to different schedules and situations. Share examples of how you've successfully managed unexpected changes in the past, showcasing your problem-solving skills and resilience.

Front Office Duty Manager – Lead Guest Experience in London
Sir Hotels
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  • Front Office Duty Manager – Lead Guest Experience in London

    Full-Time
    36000 - 60000 £ / year (est.)
  • S

    Sir Hotels

    50-100
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