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- Tasks: Lead the Front Office team and ensure exceptional guest experiences.
- Company: Join the UK's first hotel from the trendy Sircle Collection.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Why this job: Be part of a vibrant hotel culture and create unforgettable stays.
- Qualifications: Experience in hotel management and a passion for hospitality.
- Other info: Flexible shifts and a collaborative spirit are essential.
The predicted salary is between 32000 - 44800 £ per year.
Salary: £32,000 per annum
Location: Sir Devonshire Square, City of London
Working Hours: 42 hours per week. 4 days on/ 4 days off
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the UK’s first hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods. We’ve had a busy opening and are now looking for a Duty Manager to guide the Front Office team with clarity and kindness, ensuring service feels natural and personal.
Your Role as Duty Manager
- Lead the Front Office team during your shift, keeping energy high and service seamless
- Solve unexpected issues with confidence and empathy, always putting the guest experience first
- Stay connected with all departments, helping the whole hotel run smoothly
- Coach and guide team members to grow and feel supported
- Welcome and assist guests in a warm, professional and personal way
What We Are Looking For
- Previous experience in a hotel supervisory or management role
- Confidence in handling guest feedback with calm, clarity and care
- Ability to lead by example and communicate clearly
- Comfortable working different shifts, including evenings and weekends
- A collaborative spirit and a real passion for hospitality
Our Hiring Journey
- Quick 15-minute call with People & Culture
- Meet our Front Office Manager
- If it feels like the right match, we’ll send you an offer
Ready to Help Us Create Unforgettable Stays the Sircle Way? Apply now and join us in making everyday service feel extraordinary. We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at pc-uk@sirclecollection.com – we are here to help. Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Sir Hotels is a lifestyle hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague - and now London. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.
Duty Manager - New City Of London Hotel employer: Sir Hotels
Contact Detail:
Sir Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - New City Of London Hotel
✨Tip Number 1
Get to know the hotel vibe! Before your interview, check out Sir Devonshire Square's website and social media. Understanding their style and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll need to handle guest feedback with care. Role-play common scenarios with a friend to boost your confidence and ensure you can respond with empathy and clarity.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past roles where you've led a team or solved problems on the fly. Be ready to share these stories during your chat with the Front Office Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Duty Manager - New City Of London Hotel
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in hotel management. Focus on your supervisory roles and any specific achievements that demonstrate your ability to lead a team and enhance guest experiences.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, especially when it comes to your skills and experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sir Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Sir Devonshire Square and its unique offerings. Familiarise yourself with their services, values, and the overall vibe of the hotel. This will not only show your genuine interest but also help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead the Front Office team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high energy levels during busy shifts.
✨Emphasise Guest Experience
Since the role focuses on enhancing guest experiences, be ready to discuss how you handle guest feedback and unexpected issues. Share specific instances where you’ve turned a negative experience into a positive one, showcasing your empathy and problem-solving skills.
✨Be Ready for Shift Flexibility
The job requires working various shifts, including evenings and weekends. Be prepared to discuss your availability and willingness to adapt to different schedules. This shows your commitment to the role and understanding of the hospitality industry's demands.
