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- Tasks: Lead the Front Office team and create unforgettable guest experiences.
- Company: Boutique hotel chain in the heart of London.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Why this job: Join us to transform everyday service into something extraordinary!
- Qualifications: Supervisory experience in hotels and a passion for hospitality.
- Other info: Collaborative team atmosphere with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A boutique hotel chain in London is seeking a Duty Manager to lead the Front Office team and ensure exceptional guest experiences.
Responsibilities include:
- Coaching the team
- Resolving issues
- Maintaining high service standards
Ideal candidates will have:
- Supervisory experience in hotels
- Confidence in handling guest feedback
- A collaborative spirit
This role requires flexibility in working hours and a genuine passion for hospitality. Join us for an opportunity to make everyday service extraordinary!
Duty Manager — Lead Front Office, City of London employer: Sir Hotels
Contact Detail:
Sir Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Lead Front Office, City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve made guest experiences extraordinary in the past.
✨Tip Number 3
Be ready to demonstrate your skills on the spot! Prepare for role-play scenarios where you might need to handle guest complaints or coach a team member. This shows you’re not just talk but can walk the walk too.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Duty Manager — Lead Front Office, City of London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional guest experiences.
Highlight Your Supervisory Experience: Make sure to emphasise any supervisory roles you've held in hotels. We want to see how you've led teams and maintained high service standards, so include examples that showcase your leadership skills.
Be Confident in Handling Feedback: Since this role involves dealing with guest feedback, mention instances where you've successfully resolved issues or improved service based on feedback. This will show us you're ready to tackle challenges head-on!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Sir Hotels
✨Know the Hotel Inside Out
Before your interview, do some research on the boutique hotel chain. Familiarise yourself with their values, mission, and any unique features they offer. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading the Front Office team. Prepare examples from your past experience where you've successfully coached or mentored team members. Highlight situations where you resolved conflicts or improved service standards, as this will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Guest Feedback Scenarios
Expect questions about handling guest feedback and complaints. Think of specific instances where you've turned a negative experience into a positive one. This will showcase your problem-solving skills and your commitment to exceptional guest experiences, which is crucial for this position.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Share what drives you to provide outstanding service and how you keep your team motivated. A genuine passion can set you apart from other candidates and resonate well with the interviewers.
