At a Glance
- Tasks: Lead the Front Office team, ensuring exceptional guest experiences and smooth hotel operations.
- Company: Join a stylish boutique hotel in the heart of London with a vibrant culture.
- Benefits: Enjoy bonus days off, gym access, enhanced sick pay, and discounts across European hotels.
- Other info: Flexible shifts and opportunities for personal and professional development await you.
- Why this job: Make a real impact in hospitality while growing your career in a dynamic environment.
- Qualifications: Previous hotel supervisory experience and a passion for delivering outstanding service.
The predicted salary is between 32000 - 32000 £ per year.
Salary: £32,000 per annum
Location: Sir Devonshire Square, City of London
Welcome to Sir Devonshire Square – a bold, beautiful boutique hotel just steps from Liverpool Street Station. We are the first UK hotel from Sircle Collection, the Dutch lifestyle brand known for turning up the charm in Europe’s coolest neighbourhoods.
We now have a vacancy for a Duty Manager to guide the Front Office team with clarity and kindness, ensuring service feels natural and personal.
What You Can Look Forward To
- Extra time for you – Take up to 3 bonus days off every year (your birthday, moving day, and a flex day)
- Mind & body perks – Free access to a local gym and 24/7 Employee Assistance Programme
- Financial wellbeing – Enhanced sick pay, retail discounts, and great rates on stays across our European hotels
- Feel-good moments – Paid volunteer day and regular team socials
- Room to grow – Brilliant learning opportunities and career pathways across the UK and Europe
Your Role as Duty Manager
- Lead the Front Office team during your shift, keeping energy high and service seamless
- Solve unexpected issues with confidence and empathy, always putting the guest experience first
- Stay connected with all departments, helping the whole hotel run smoothly
- Coach and guide team members to grow and feel supported
- Welcome and assist guests in a warm, professional and personal way
What We Are Looking For
- Previous experience in a hotel supervisory or management role
- Confidence in handling guest feedback with calm, clarity and care
- Ability to lead by example and communicate clearly
- Comfortable working different shifts, including evenings and weekends
- A collaborative spirit and a real passion for hospitality
Our Hiring Journey
- Quick 15-minute call with People & Culture team
- Meet our Front Of House Manager
- If it feels like the right match, we’ll send you an offer
We are proud to be an equal opportunities employer. If you need adjustments to the process, email us at pc-uk@sirclecollection.com – we’re here to help.
Please note: You must have the right to work in the UK, as we are currently unable to sponsor visas.
Sir Hotels is a lifestyle hotel collection founded in Amsterdam in 2013 with Sir Albert. The collection has continued to grow with a second property in Amsterdam and further openings in Berlin, Barcelona and Prague - and now London. Sir Hotels caters to those who are looking for authentic stories and distinctive locations. Each hotel has stunning interior design, exceptional restaurants and bars and specialises in providing guests unique experiences on and off property.
Duty Manager employer: Sir Hotels
Sircle Collection is an exceptional employer located in the heart of London, offering a vibrant work culture that prioritises employee wellbeing and growth. With benefits like extra days off, access to local gyms, and opportunities for career advancement across Europe, we ensure our Front Office Agents feel valued and supported. Join us to create memorable experiences for our guests while enjoying a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sir Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sir Hotels
Don't be shy about reaching out to Sir Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sir Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sir Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
