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- Tasks: Provide IT support to students and staff, ensuring technology enhances learning.
- Company: Join Lift Schools, a network dedicated to transforming education through technology.
- Benefits: Comprehensive training, generous benefits, and lifestyle perks like gym discounts.
- Why this job: Make a real impact in schools while developing your tech skills in a supportive team.
- Qualifications: Experience in IT support and a passion for helping others is key.
- Other info: Exciting opportunities for career growth and industry-recognised certifications.
The predicted salary is between 30000 - 42000 £ per year.
Location: Lift Aylward, Windmill Road, London, N18 (with travel to other schools within the region when required)
Hours: Full-time, 37 hours per week
Contract: Permanent
Start date: As soon as possible
Build your career in technology. Make a difference in education.
We’re looking for a Technology Support Officer (TSO) to join our central Technology team, based at Lift Aylward and supporting schools across North London. We’re looking for someone who wants to learn, grow and build a longer-term career with Lift Schools. We’ll support your development, invest in your training and help you build confidence in education technology. In return, we’re looking for someone curious, people-focused and committed to staying and growing with us. If you want to develop, belong to a supportive team and make a real difference in schools, we’d love to hear from you.
About the role
This is a hands-on, people-facing role where you’ll work closely with colleagues and students to ensure technology genuinely supports teaching, learning and day-to-day school life. You’ll be based primarily at Lift Aylward, with frequent travel to nearby schools including Lift Noel Park, Lift Trinity and, from March 2026, Lift Beacon High — a new school joining the trust, which makes this an especially exciting time to join. A viable daily commute is important. We’re ideally looking for someone who lives within around 20–30 minutes of Lift Aylward. You’ll be part of a close-knit North London Technology team of up to five people, including a Team Leader, IT technician, Junior IT Technician and IT Apprentice — supported by a wider central Technology network across the trust.
What you’ll be doing
- Providing frontline IT support to colleagues and students, helping them use technology confidently and effectively
- Supporting the setup, rollout and refresh of devices such as laptops, Chromebooks, iPads and classroom technology
- Troubleshooting issues and working closely with the wider Technology team to resolve them
- Supporting staff induction and training, sharing clear guidance and practical support
- Helping maintain reliable, secure systems across multiple school sites
- Contributing to projects that improve how technology is used across our schools
This role could be a great fit if you:
- Enjoy working with people and explaining technical issues clearly and calmly
- Are curious, keen to learn and motivated to develop your skills
- Are a team player who enjoys sharing ideas and learning from others
- Have experience in an IT support, technician or service-desk style role
- Have experience inducting or training colleagues in IT or systems
- Have some exposure to education or EdTech
Formal qualifications and experience in a school or education setting are helpful but not essential. What matters most is your attitude, potential and commitment to learning.
Development and progression
We know retention matters. That’s why we invest in our people. In this role, you’ll benefit from a clear development pathway, including opportunities to work towards industry-recognised certifications such as Google, ViewSonic and Canva. You’ll be supported by a strong local team and a wider network of like-minded colleagues who share best practice, support one another and learn together.
We offer
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we’ve got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals and even electric vehicle incentives.
Who we are
Lift Schools is made up of 58 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives, and we work every day to ensure every child receives an excellent education.
Our mission
We provide an excellent education to every child, in every classroom, every day. With strong leadership and teaching, we help children go on to lead successful and happy lives.
Closing Date
7th February 2025
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest level of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
Technology Support Officer employer: SIR HERBERT LEON ACADEMY
Contact Detail:
SIR HERBERT LEON ACADEMY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Support Officer
✨Tip Number 1
Network like a pro! Reach out to current employees at Lift Schools on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Technology Support Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your tech knowledge. Familiarise yourself with common IT issues in schools and think about how you would explain solutions clearly to both staff and students.
✨Tip Number 3
Show your passion for education technology! During your interview, share examples of how you've used tech to enhance learning or support others. This will demonstrate your commitment to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Lift Schools team.
We think you need these skills to ace Technology Support Officer
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let us see your enthusiasm for technology and education. Share any experiences you've had that highlight your curiosity and commitment to helping others with tech.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you fit into our team and what unique qualities you bring!
Be Clear and Concise: Keep your writing straightforward and to the point. Use simple language to explain your technical skills and experiences, as we value clear communication, especially in a people-facing role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at SIR HERBERT LEON ACADEMY
✨Know Your Tech
Brush up on the latest education technology trends and tools. Familiarise yourself with devices like Chromebooks and iPads, as well as common troubleshooting techniques. This will show your passion for tech and your readiness to support both colleagues and students.
✨Show Your People Skills
Since this role is people-facing, be prepared to demonstrate your ability to communicate technical issues clearly. Think of examples where you've helped someone understand a tech problem or provided training. This will highlight your people-focused approach.
✨Research Lift Schools
Take some time to learn about Lift Schools and their mission. Understanding their commitment to education and how technology plays a role will help you align your answers with their values during the interview. It shows you're genuinely interested in being part of their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the development opportunities available or how the Technology team collaborates across schools. This not only shows your enthusiasm but also your commitment to growing within the organisation.
