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- Tasks: Lead daily operations at our leisure centre, ensuring a safe and welcoming environment.
- Company: Join Leon Leisure, part of Lift Schools, dedicated to community wellbeing and education.
- Benefits: Enjoy a competitive salary, well-being cash plan, pension scheme, and lifestyle perks.
- Why this job: Make a real impact in your community while developing your leadership skills in a dynamic setting.
- Qualifications: Experience in leisure or customer service, NPLQ holder, and a passion for community engagement.
- Other info: Full-time, permanent role starting June/July 2025; apply by 22 June 2025.
The predicted salary is between 22000 - 36000 £ per year.
Salary: NJC 8 - 17 £25,992 - £30,060 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: Full Time
Contract: Permanent
Start date: June / July 2025
Are you passionate about delivering exceptional customer service in a dynamic leisure environment? Do you thrive in a leadership role where no two days are the same? Leon Leisure, part of Lift Schools, is looking for a dedicated and proactive Duty Manager to join our team and help provide outstanding leisure facilities and experiences for our community.
About the Role
As a Duty Manager, you will play a key role in the day-to-day operations of our leisure centre, ensuring a safe, welcoming, and high-quality experience for all users. You will lead by example, support staff development, and contribute to the continuous improvement of services and programmes at Leon Leisure. This is more than a leisure job - it’s an opportunity to support community wellbeing while contributing to Lift Schools' mission of providing an excellent education for every child, in every classroom, every day.
Key Responsibilities
- Lead and support leisure centre staff to deliver exceptional customer service.
- Ensure compliance with all Health & Safety legislation and leisure industry standards.
- Assist with staff recruitment, training, and rota planning.
- Promote and support a diverse programme of sports and leisure activities.
- Act as a keyholder, providing building security and emergency call-out support.
- Handle customer enquiries and feedback professionally and proactively.
What We’re Looking For
- A confident, reliable leader with experience in a leisure or customer service environment.
- An NPLQ holder with strong knowledge of poolside safety and operations.
- Someone with a passion for community engagement and a commitment to health and wellbeing.
- A team player who is flexible, resilient, and solutions-focused.
About Leon Leisure Centre
At the heart of our community, on the site of Sir Herbert Leon Academy, Leon Leisure Centre offers top-tier fitness and sports facilities, including a swimming pool, gym, multi-purpose sports hall, 3G Astro-turf, and grass pitches. Everything you need to stay active, fit, and healthy!
Who is Lift Schools?
We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we’ve got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
Ready to apply? Get in touch here. We can’t wait to hear from you. The role is due to commence June / July 2025. This is a full time, permanent position.
Closing date: 22 June 2025
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
Duty Manager in Milton Keynes employer: SIR HERBERT LEON ACADEMY
Contact Detail:
SIR HERBERT LEON ACADEMY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Milton Keynes
✨Tip Number 1
Familiarise yourself with the specific leisure services and community programmes offered at Leon Leisure Centre. Understanding their unique offerings will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Lift Schools or Leon Leisure. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach when applying.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you improved customer service or staff performance, as this aligns with the key responsibilities of the Duty Manager role.
✨Tip Number 4
Research the latest trends in health and safety regulations within the leisure industry. Being knowledgeable about these standards will not only impress during interviews but also demonstrate your commitment to maintaining a safe environment for all users.
We think you need these skills to ace Duty Manager in Milton Keynes
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Duty Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leisure or customer service environments. Emphasise any leadership roles and specific achievements that demonstrate your ability to deliver exceptional customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for community engagement and health and wellbeing. Use specific examples from your past experiences to illustrate how you meet the qualifications outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SIR HERBERT LEON ACADEMY
✨Show Your Passion for Customer Service
As a Duty Manager, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a welcoming environment.
✨Highlight Your Leadership Experience
Discuss your experience in leading teams, especially in a leisure or customer service setting. Share specific instances where you successfully motivated staff or improved team performance, as this aligns with the role's responsibilities.
✨Demonstrate Knowledge of Health & Safety
Since compliance with health and safety legislation is crucial, brush up on relevant regulations and be ready to discuss how you've ensured safety in past roles. Mention any certifications, like the NPLQ, that you hold.
✨Express Your Commitment to Community Engagement
Leon Leisure values community wellbeing, so be sure to convey your passion for community involvement. Share any initiatives you've been part of that promote health and fitness within the community.
