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- Tasks: Lead a team and ensure exceptional customer service in a vibrant leisure centre.
- Company: Join a dynamic organisation dedicated to promoting health and well-being in the community.
- Benefits: Enjoy a competitive salary, well-being cash plan, pension scheme, and exclusive Lift Schools perks.
- Why this job: Experience a diverse role with opportunities for growth and a positive impact on community health.
- Qualifications: Previous leadership experience and a passion for customer service are essential.
- Other info: This is a full-time, permanent position starting in June/July 2025.
The predicted salary is between 22000 - 36000 £ per year.
Salary: NJC 8 - 17 £25,992 - £30,060 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: Full Time
Contract: Permanent
Start date: June / July 2025
We are looking for a Leisure Centre Duty Manager.
Are you passionate about delivering exceptional customer service in a dynamic leisure environment? Do you thrive in a leadership role where no two days are the same?
Duty Manager employer: SIR HERBERT LEON ACADEMY
Contact Detail:
SIR HERBERT LEON ACADEMY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific leisure centre's operations and services. Understanding their unique offerings will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of the leisure centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully managed a team or resolved conflicts, as these skills are crucial for a Duty Manager role.
✨Tip Number 4
Showcase your commitment to customer service excellence. Be ready to share instances where you've gone above and beyond to enhance customer experiences, as this aligns perfectly with the role's requirements.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Duty Manager. Tailor your application to highlight your relevant experience in customer service and leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to leisure management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your leadership skills.
Write a Strong Cover Letter: In your cover letter, express your passion for the leisure industry and your commitment to exceptional customer service. Provide specific examples of how you've successfully managed teams or improved customer experiences in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at SIR HERBERT LEON ACADEMY
✨Show Your Passion for Customer Service
As a Duty Manager, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a positive experience.
✨Highlight Your Leadership Skills
In this role, you'll be leading a team in a dynamic environment. Discuss your leadership style and provide examples of how you've successfully managed teams or projects. This will show that you're ready to take on the responsibilities of a Duty Manager.
✨Familiarise Yourself with the Leisure Centre's Offerings
Research the leisure centre and its facilities before the interview. Understanding their services and any recent developments will allow you to ask informed questions and show your genuine interest in the position.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully resolved conflicts or improved processes.
