At a Glance
- Tasks: Lead a team to deliver outstanding customer service in a vibrant leisure setting.
- Company: Join Leon Leisure, a dynamic part of Lift Schools, dedicated to community engagement.
- Benefits: Enjoy a competitive salary, well-being cash plan, pension scheme, and exclusive perks.
- Why this job: Experience diverse daily challenges while making a positive impact in the community.
- Qualifications: No specific qualifications required; just bring your passion for leadership and service.
- Other info: Full-time permanent role starting June/July 2025.
The predicted salary is between 21994 - 25050 £ per year.
Salary: NJC 8 - 17 £25,992 - £30,060 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: Full Time
Contract: Permanent
Start date: June / July 2025
Are you passionate about delivering exceptional customer service in a dynamic leisure environment? Do you thrive in a leadership role where no two days are the same?
Leon Leisure, part of Lift Schools, is looking for a...
Duty Manager employer: SIR HERBERT LEON ACADEMY
Contact Detail:
SIR HERBERT LEON ACADEMY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific leisure environment of Leon Leisure. Understanding their values and customer service approach will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of Leon Leisure. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.
✨Tip Number 3
Prepare examples of your leadership experience in dynamic settings. Be ready to discuss how you've handled challenges and motivated teams, as this is crucial for a Duty Manager role.
✨Tip Number 4
Stay updated on trends in the leisure industry. Being knowledgeable about current practices and innovations can help you stand out as a candidate who is proactive and engaged.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Duty Manager at Leon Leisure. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your leadership experience, customer service skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a dynamic environment.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and leadership. Provide specific examples of how you've successfully managed teams or improved customer experiences in previous roles. Make sure to convey your enthusiasm for working with Leon Leisure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at SIR HERBERT LEON ACADEMY
✨Show Your Passion for Customer Service
As a Duty Manager, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a positive experience.
✨Highlight Your Leadership Skills
Since the role involves leadership, think of instances where you've successfully led a team or managed a project. Discuss your approach to motivating others and handling challenges, as this will showcase your suitability for the position.
✨Familiarise Yourself with the Company
Research Leon Leisure and Lift Schools before the interview. Understanding their values, mission, and the leisure environment they operate in will help you tailor your responses and show genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about how you would handle difficult situations, such as customer complaints or staff conflicts, and be ready to discuss your thought process.