At a Glance
- Tasks: Support students and staff with attendance, enquiries, and administrative tasks in a vibrant college environment.
- Company: Join a supportive college dedicated to student wellbeing and engagement.
- Benefits: Enjoy a local government pension, discounts, free gym access, and wellness programmes.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real difference in students' lives while developing your skills in a dynamic role.
- Qualifications: Strong organisational and communication skills, with a commitment to student welfare.
The predicted salary is between 30000 - 40000 £ per year.
About the role
The Student Services Officer is a key member of the Student Services team, providing high-quality administrative, attendance and frontline support to students, parents, carers, staff and visitors. The post-holder will take responsibility for monitoring student attendance, maintaining accurate student records, responding to attendance concerns and working collaboratively with curriculum and safeguarding teams to support student engagement and wellbeing. The role also includes providing professional reception services, responding to a wide range of student enquiries, issuing student documentation and supporting the smooth delivery of college operations.
This is a varied and fast-paced position requiring excellent organisational and communication skills, a proactive approach to problem-solving and the ability to deal with sensitive information confidentially. The successful candidate will be committed to safeguarding and promoting the welfare of young people and will contribute positively to creating an inclusive, supportive and student-centred college environment.
We're looking for a Student Services Officer to become an integral member of our Student Services team. You'll be responsible for monitoring attendance, supporting student engagement, providing frontline advice and guidance, and ensuring students, parents and visitors receive a positive experience every time they interact with the college.
Staff Benefits include:
- Local Government Pension Scheme – with a 15% employer contribution rate
- Discounted coffee at our onsite coffee shop
- Blue Light Card discount scheme available to all staff via the Blue Light Card website
- Employee Assistance Programme (EAP) – 24 hours a day helpline to support on a range of issues
- Telephone counselling service via EAP
- Free use of a range of sports & leisure facilities, including the on-site gym
- Free weekly exercise classes for all staff, including Box Fit and Yoga
- Free on-site staff car park
- Professional and fit for purpose working environment.
Student Services Officer (Fixed Term, Maternity Cover) employer: SIR GEORGE MONOUX COLLEGE
As a Student Services Officer at our college, you will join a supportive and inclusive work culture dedicated to the welfare of young people. We offer excellent benefits such as a Local Government Pension Scheme with a generous employer contribution, discounted onsite amenities, and access to various sports and leisure facilities, all within a professional environment that fosters employee growth and engagement. This role not only allows you to make a meaningful impact on students' lives but also provides opportunities for personal development in a dynamic educational setting.
