At a Glance
- Tasks: Engage with customers and host unforgettable distillery tours.
- Company: Renowned distillery in London with a focus on customer experience.
- Benefits: Competitive salary, flexible hours, monthly gin, and health care.
- Other info: Enjoy enhanced parental leave and a vibrant work environment.
- Why this job: Create memorable experiences and share your passion for gin with visitors.
- Qualifications: Strong customer service skills and a proactive attitude.
The predicted salary is between 25000 - 32000 £ per year.
A renowned distillery in London is seeking a Customer Service & Distillery Tours Assistant. This role involves responding to customer enquiries, managing Distillery tours, and ensuring a 5-star experience for visitors.
Ideal candidates should have strong customer service skills and a proactive attitude.
The position offers a competitive salary, flexible working, and several employee benefits including monthly gin, health care, and enhanced parental leave.
Customer Experience & Distillery Tour Host (Flexible) in London employer: Sipsmith London
Join our renowned distillery in London, where we pride ourselves on delivering exceptional customer experiences and fostering a vibrant work culture. As a Customer Experience & Distillery Tour Host, you'll enjoy flexible working hours, a competitive salary, and unique benefits such as monthly gin deliveries and comprehensive healthcare. We are committed to employee growth and development, making this an ideal place for those seeking meaningful and rewarding employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience & Distillery Tour Host (Flexible) in London
✨Tip Number 1
Get to know the distillery! Research its history, products, and values. This will not only help you stand out in interviews but also show your genuine interest in providing a top-notch customer experience.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Distillery Tour Host. Think about how you'd handle tricky questions or complaints to ensure every visitor leaves with a smile.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the distillery scene. Building relationships can give you insider tips and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Experience & Distillery Tour Host (Flexible) in London
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you can create that 5-star experience for our visitors, so share any relevant experiences or stories that highlight your skills.
Tailor Your Application:Make sure to customise your application to fit the role of Customer Experience & Distillery Tour Host. We love it when candidates take the time to align their skills and experiences with what we’re looking for, so don’t be shy about showcasing your proactive attitude!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to highlight your key achievements in customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our distillery and what we stand for!
How to prepare for a job interview at Sipsmith London
✨Know Your Distillery
Before the interview, do your homework on the distillery. Familiarise yourself with their history, products, and values. This will not only impress your interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to ensure a great experience for customers, as this role is all about creating that 5-star experience.
✨Be Proactive in Your Approach
Demonstrate your proactive attitude during the interview. Share instances where you took initiative, whether it was resolving a customer issue or improving a process. This will show that you’re ready to take charge in managing tours and responding to enquiries.
✨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the distillery's future plans, how they measure customer satisfaction, or what a typical day looks like for a tour host. This shows your genuine interest in the role and the company.
