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- Tasks: Support the Personal Injury team by managing medical reports and administrative tasks.
- Company: A leading law firm in Newcastle with a strong community focus.
- Benefits: Competitive salary, bonus scheme, and career progression opportunities.
- Why this job: Join a supportive team and make a real difference in clients' lives.
- Qualifications: Experience in administration, strong communication skills, and attention to detail.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
We are a full-service law firm based in Newcastle upon Tyne, providing first class legal advice across a wide range of legal services. Our team of over 210 colleagues includes 37 partners, 121 fee-earners and 60 people in business services roles. Our Personal Injury Team is widely recognised for the quality of our work particularly in the field of serious injury claims. We place our clients at the heart of everything we do and are committed to ensuring the best possible outcome both in terms of rehabilitation and compensation recovery.
Our vision is to set the standard for legal excellence and in doing so, to become the law firm of choice for those individuals unfortunate enough to suffer personal injury through the negligence of a third party. To meet our vision and deliver an outstanding service we employ individuals who understand our clients’ needs, take pride in what they do and how they do it.
This is what we value most:
- Teamwork – we trust and respect one another. We see strength in our diversity as individuals and as a practice.
- Excellent Client Service – We take the time to truly understand our clients’ needs and aim to provide practical and tailored solutions to help them achieve their goals.
- Professionalism – We work to the highest professional and technical standards, acting with the utmost integrity at all times.
- Our People – We work together to create an open, supportive and friendly working environment where our people feel valued.
The Role
We have a vacancy for an Administrative Assistant role within the Claimant Personal Injury department. The successful candidate will work within the Personal Injury department supporting the Absolute Medicals team, helping to promote the smooth progression of claimant personal injury cases, by the timely provision of medical reports, the arrangement of medical examinations, the collation of medical records and other administrative tasks.
Key duties:
- Set up and maintain new files on the case management system.
- Scan, upload and accurately record incoming post and electronic documents.
- Process medical reports and ensure all documentation is correctly stored and indexed.
- Chase appointments, reports, results and invoices to agreed timescales.
- Book interpreters and manage appointments.
- Arrange to have documents translated into other languages.
- Notify Personal Injury Case Handlers promptly of appointment dates and updates.
- Generate and process invoices linked to expert reports.
- Enter invoice data onto SAGE and support invoice payment checks.
- Assist with file closure, ensuring all financial and administrative steps are completed accurately.
- Ensure records are closed correctly and all data is securely deleted in line with GDPR and firm policies.
- Answer telephone calls and respond professionally to internal and external queries.
- Be flexible to carry out any other reasonable task and/or projects as requested.
Requirements
The ideal candidate will be an experienced administrator and exhibit a high degree of flexibility; together with an ability to follow detailed instructions without close supervision. In addition, they will be highly organised, able to manage a tasks diary and prioritise work. Good communication and IT skills are essential. Attention to detail and a good work ethic are also necessary, as well as a willingness to cover a variety of tasks.
Benefits
A competitive salary is available, along with a firm bonus scheme. Opportunities are also available for career progression.
How to Apply
Please send your CV with a covering letter, including your current salary, to Helen Kean, People Services Assistant. The closing date is 31 March 2026.
Administrative Assistant Claimant Personal Injury (Absolute Medicals) in Newcastle upon Tyne employer: Sintons LLP
Contact Detail:
Sintons LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant Claimant Personal Injury (Absolute Medicals) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those connected to personal injury. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the firm and its values. Understand their approach to client service and teamwork, and be ready to share how your skills align with their mission.
✨Tip Number 3
Practice your communication skills! As an Administrative Assistant, you'll need to interact with clients and colleagues. Role-play common scenarios to boost your confidence and ensure you come across as professional.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Absolute Medicals.
We think you need these skills to ace Administrative Assistant Claimant Personal Injury (Absolute Medicals) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of Administrative Assistant in the Personal Injury department. Highlight any relevant administrative experience and showcase your attention to detail, as this is key for the tasks involved.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting clients in personal injury cases. Mention how your values align with ours, especially teamwork and excellent client service.
Showcase Your Organisational Skills: Since the role requires managing multiple tasks and deadlines, give examples in your application of how you've successfully organised your workload in previous roles. This will show us you can handle the pressure and keep everything running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Sintons LLP
✨Know the Company Inside Out
Before your interview, take some time to research the law firm thoroughly. Understand their values, mission, and the specific services they offer, especially in personal injury claims. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As an Administrative Assistant, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and met deadlines, as this will resonate well with the interviewers looking for someone who can handle the demands of the role.
✨Demonstrate Excellent Communication
Since the role involves liaising with clients and third parties, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you effectively resolved client queries or handled difficult conversations.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific administrative tasks related to the role. Brush up on your knowledge of case management systems and invoicing processes. Being able to discuss how you would manage medical reports or coordinate appointments will give you an edge in the interview.