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For Companies At a Glance
- Tasks: Plan and manage exciting events while engaging with guests through digital platforms.
- Company: Join SINTILLATE, a leading events and concierge service brand with a vibrant culture.
- Benefits: Full-time role with competitive salary and opportunities for career growth.
- Other info: Flexible hours required for weekend events; dynamic environment with creative freedom.
- Why this job: Be part of an award-winning team shaping unforgettable experiences in the hospitality industry.
- Qualifications: 2+ years in hospitality or promotions, excellent communication skills, and a strong network.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
SINTILLATE®, established in London in 1999, is renowned for hosting exceptional events and offering premier concierge services in prestigious locations such as London, Dubai, Ibiza, and beyond. Guided by the philosophy of "Accessible Exclusivity," SINTILLATE offers a unique lifestyle experience that extends beyond nightlife by integrating cutting-edge music, a welcoming atmosphere, and a connection to fashion, music, and entertainment industries. With a history of pioneering digital engagement, including sharing event photography online, SINTILLATE has set trends in the hospitality industry. Our team has received numerous accolades, including the "UK's Best Promoter" and the "Outstanding Achievement Award" at the London Club and Bar Awards. Join us to be a part of shaping unforgettable experiences worldwide.
Location: Putney, London (Head Office)
Type: Full-Time (Mon–Fri + Event Attendance)
Experience: 2+ Years
We're seeking an experienced and well-networked candidate to join our promotions and sales team in London. As our Events & Communications Manager, you will oversee the planning of our parties to ensure the highest standards are met. This is a fantastic opportunity for a dynamic, hardworking professional with a passion for the hospitality industry to join an award-winning brand.
You will serve as the primary point of contact across all digital and telephonic touchpoints, managing incoming enquiries via WhatsApp, Live Chat and our office systems with professional and timely responses. Beyond answering queries, you will execute proactive follow-up protocols for all booking enquiries and perform daily audits of abandoned orders and coupons to maximise conversion rates. You will also lead the onboarding process for new customers, ensuring their data is accurately integrated into our CRM systems to fuel future marketing and retention strategies.
Our ideal candidate is a digital native who can utilise TikTok and Instagram as active lead-generation tools to identify and engage high-intent guests. You will be responsible for creating high-impact content to help drive weekly ticket sales. You will nurture our online community, build long-term brand loyalty and constantly seek innovative ways to increase website traffic.
You will take a lead role in the daily coordination of our events, ensuring all logistical aspects are prepared well in advance. This includes a rigorous weekly audit of reservations to ensure guest counts and reservations are accurate. On-site, you will oversee a venue setup, coordinate with DJs and photographers, and provide a warm, professional welcome to our guests to ensure exceptional satisfaction.
We are looking for someone with a minimum of 2+ years of experience in a similar role within the hospitality, sales, or promotions industry. You must possess excellent communication and IT skills, ideally have access to a large network of prospective customers and be highly organised with a keen eye for detail. While you will be based in our Putney head office, the nature of our business requires full flexibility to work weekends to manage our weekly events.
If you are a personable, ambitious professional ready to take the next step in your career, please apply via the link below.
Events & Communications Manager employer: SINTILLATE®
Contact Detail:
SINTILLATE® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Communications Manager
✨Network Like a Pro
Get out there and mingle! Attend industry events, parties, and networking meet-ups. The more people you know in the hospitality scene, the better your chances of landing that dream job.
✨Show Off Your Skills
Create a portfolio showcasing your past events and communications work. Use social media to highlight your creativity and engagement strategies. This is your chance to shine and show potential employers what you can bring to the table!
✨Be Proactive
Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like SINTILLATE, and express your interest. A well-timed email or message can make all the difference!
✨Apply Through Our Website
When you find a role that excites you, apply through our website! It shows you're serious about joining our team and makes it easier for us to see your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Events & Communications Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! Share experiences that highlight your love for events and how you've contributed to making them memorable.
Tailor Your CV: Make sure your CV speaks directly to the role of Events & Communications Manager. Highlight relevant experience, especially in promotions and sales, and don’t forget to mention any digital skills you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for SINTILLATE, focusing on your network and how you can drive ticket sales through social media.
Apply Through Our Website: We encourage you to apply via our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SINTILLATE®
✨Know Your Events Inside Out
Before the interview, dive deep into SINTILLATE's past events and their unique offerings. Familiarise yourself with their philosophy of 'Accessible Exclusivity' and think about how you can contribute to this vision. Being able to discuss specific events and what made them successful will show your genuine interest and understanding of the brand.
✨Showcase Your Digital Savvy
As an Events & Communications Manager, being a digital native is key. Prepare examples of how you've successfully used platforms like TikTok and Instagram for lead generation in previous roles. Bring along any content you've created that drove engagement or ticket sales, as this will demonstrate your hands-on experience and creativity.
✨Highlight Your Networking Skills
Since the role requires a well-networked candidate, be ready to discuss your connections within the hospitality and entertainment industries. Share stories of how you've leveraged these relationships to enhance event success or drive sales. This will illustrate your ability to bring valuable contacts to the team.
✨Prepare for Logistical Questions
Expect questions about event logistics and coordination. Think through scenarios where you've managed guest counts, reservations, or on-site setups. Be prepared to discuss how you ensure everything runs smoothly and how you handle unexpected challenges. This will showcase your organisational skills and attention to detail.