UK Technical Manager

The UK Technical Manager – MEWPs is responsible for the technical integrity, safety, and performance of Sinoboom Mobile Elevating Work Platforms across the UK.

Based in Derby, this role combines CAP-level technical competence, LOLER examination duties, and leadership of technical standards, training, and after‑sales support for Sinoboom UK.

Key Responsibilities

• Technical Leadership & Support
• Act as Sinoboom UK’s primary technical authority for MEWPs.
• Provide advanced diagnostic and fault‑finding support to Sinoboom engineers, dealers, and key customers.
• Ensure all work on Sinoboom MEWPs meets OEM specifications, UK legislation, and industry best practice.
• LOLER Examinations & Compliance
• Undertake thorough examinations of MEWPs in accordance with LOLER and PUWER.
• Produce accurate, compliant reports of thorough examination and clearly identify and communicate any defects.
• Advise internal teams and customers on remedial actions and safe continued use, where appropriate.
• Maintain robust records and systems to demonstrate full statutory compliance for Sinoboom UK.
• CAP Competence & Safety
• Apply CAP expertise to ensure Sinoboom MEWPs are inspected, maintained, and modified safely and correctly.
• Promote a strong safety and compliance culture across Sinoboom UK and its partners.
• Support investigations and root‑cause analysis of technical and safety‑related incidents.
• Provide on‑site technical support for complex issues, repeated failures, and critical warranty cases.
• Support the Sinoboom UK sales team with technical input for demonstrations, commissioning, and key account visits.
• Assist with warranty claim validation and provide feedback to refine Sinoboom’s warranty and service policies.
• Product & Process Improvement
• Feed UK field experience and recurring technical issues back to Sinoboom BV and the wider technical team.
• Support new product introduction in the UK from a technical and compliance perspective.
• Help develop and improve service processes, inspection checklists, and maintenance schedules for Sinoboom MEWPs.

Experience & Qualifications

• Significant experience in the MEWP sector (rental, manufacturer, or dealer), typically 5+ years in a senior engineer/technical role.

CAP qualified (Competent Assessed Person) – MEWP.

• Fully competent and authorised to undertake LOLER thorough examinations on MEWPs.
• Strong knowledge of MEWP electrical, hydraulic, and mechanical systems.
• In-depth understanding of UK legislation and standards relevant to MEWPs (LOLER, PUWER, Working at Height, EN280 / EN280‑1, etc.).
• Proficient with diagnostic tools, service software, and IT systems (e. g. MS Office, service ticketing systems).
• Full UK driving licence.
• Key Attributes
• Strong safety‑first mindset and unwavering commitment to compliance.
• Excellent analytical and problem‑solving skills.
• Clear, confident communicator, able to explain complex technical issues to diverse audiences.
• Customer‑focused, with the ability to build strong, long‑term relationships.
• Self‑motivated and organised, able to manage workload and priorities independently.
• Willing and able to travel regularly across the UK and occasionally to Europe (e. g. Sinoboom BV in the Netherlands) for training and technical collaboration.
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