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- Tasks: Manage sales admin, invoicing, and customer satisfaction for a leading equipment manufacturer.
- Company: Join Sinoboom, a top global manufacturer of aerial work platforms and access equipment.
- Benefits: Enjoy competitive salary, private healthcare, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the sales process.
- Qualifications: 1+ years in internal sales, ideally in construction or industrial machinery.
- Other info: Work in a supportive environment with opportunities for progression to senior roles.
The predicted salary is between 28800 - 43200 £ per year.
Sinoboom is a leading global manufacturer of aerial work platforms (AWPs) and access equipment. Sinoboom UK supplies booms, scissor lifts and related parts/services across the UK and Ireland, supporting rental companies, contractors and end-users with high-quality machines and aftermarket support.
You will manage invoicing, sales admin, manage order processing and coordinate with operations, logistics and aftersales to ensure delivery and customer satisfaction.
Key responsibilities:- Handle inbound enquiries (phone, email, CRM) from rental companies, distributors, dealers and end-users; qualify leads and convert to orders.
- Prepare accurate quotes, proposals and pricing for machines, parts and service packages; follow up to close sales.
- Process sales orders, manage order lifecycle (order entry, invoicing, delivery scheduling) and ensure accurate record-keeping in CRM/ERP.
- Build and maintain customer accounts, track sales pipeline and forecast monthly/quarterly revenue.
- Resolve customer issues promptly (escalate complex technical/service matters) and maintain high customer satisfaction.
- Produce sales reports, KPIs and market feedback to help shape pricing, product offering and promotions.
- Provide accounts receivable support: raise and check invoices, follow up on outstanding payments, reconcile customer accounts, prepare aged debtor reports and escalate overdue accounts to finance.
- Assist with credit checks and new-customer account setup in coordination with finance.
- 1+ years’ experience in internal sales or inside sales, ideally within construction equipment, access platforms, industrial machinery, or automotive/parts distribution.
- Experience working with CRM/ERP systems and MS Office (Excel) for order processing and reporting.
- Technical aptitude and ability to understand basic machine specifications and attachments.
- Strong written and verbal English; other EU languages a plus.
- Excellent customer service skills and professional phone manner.
- Organised, detail-oriented, able to manage multiple accounts and priorities.
- Negotiation skills and confidence in upselling/add-on selling.
- Team player who collaborates with field sales, service and operations.
- Problem-solving mindset and resilience under pressure.
Based in Derby HQ, with occasional travel to sites, trade shows and supplier locations. Full-time, Monday–Friday.
Compensation & benefits:Competitive salary, teambuilding, holiday allowance, private healthcare (if offered), training, and career development. Role-specific benefits: product training, industry events, progression to senior sales/account manager roles.
Sales Assistant in Derby employer: Sinoboom UK
Contact Detail:
Sinoboom UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Derby
✨Tip Number 1
Get to know the company inside out! Research Sinoboom's products and services, especially their aerial work platforms. This will help you speak confidently about how you can contribute to their sales team.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your experience in sales and customer service. Make sure to include any relevant achievements that show off your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Sinoboom team.
We think you need these skills to ace Sales Assistant in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight your experience in sales, especially if you've worked with CRM/ERP systems or in the construction equipment sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention any relevant customer service experience – we love that!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just duties. Did you exceed sales targets? Improve customer satisfaction? We want to know how you made an impact in your previous positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sinoboom UK
✨Know Your Product Inside Out
Before the interview, make sure you understand Sinoboom's products and services. Familiarise yourself with aerial work platforms and access equipment, as well as the specific machines they offer. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Master the Sales Process
Brush up on your sales techniques, especially around lead qualification and closing deals. Be prepared to discuss your previous experiences in managing sales orders and customer accounts. Think of examples where you've successfully converted leads into sales, as this will demonstrate your capability in handling the responsibilities of the role.
✨Showcase Your Customer Service Skills
Since customer satisfaction is key for Sinoboom, be ready to share instances where you've resolved customer issues or provided exceptional service. Highlight your problem-solving mindset and how you maintain professionalism under pressure. This will illustrate that you're not just a salesperson, but also someone who values customer relationships.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the position and want to ensure it's the right fit for both you and Sinoboom.
