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For Companies At a Glance
- Tasks: Manage sales admin, invoicing, and customer satisfaction for a leading equipment manufacturer.
- Company: Join Sinoboom, a top global manufacturer of aerial work platforms and access equipment.
- Benefits: Enjoy competitive salary, private healthcare, training, and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the construction equipment industry.
- Qualifications: 1+ years in internal sales, CRM/ERP experience, and strong customer service skills required.
- Other info: Opportunity for progression to senior sales/account manager roles with exciting industry events.
The predicted salary is between 30000 - 42000 £ per year.
Company overview
Sinoboom is a leading global manufacturer of aerial work platforms (AWPs) and access equipment. Sinoboom UK supplies booms, scissor lifts and related parts/services across the UK and Ireland, supporting rental companies, contractors and end-users with high-quality machines and aftermarket support.
Role summary
You will manage invoicing, sales admin, manage order processing and coordinate with operations, logistics and aftersales to ensure delivery and customer satisfaction.
Key responsibilities
- Handle inbound enquiries (phone, email, CRM) from rental companies, distributors, dealers and end-users; qualify leads and convert to orders.
- Prepare accurate quotes, proposals and pricing for machines, parts and service packages; follow up to close sales.
- Process sales orders, manage order lifecycle (order entry, invoicing, delivery scheduling) and ensure accurate record-keeping in CRM/ERP.
- Build and maintain customer accounts, track sales pipeline and forecast monthly/quarterly revenue.
- Resolve customer issues promptly (escalate complex technical/service matters) and maintain high customer satisfaction.
- Produce sales reports, KPIs and market feedback to help shape pricing, product offering and promotions.
- Provide accounts receivable support: raise and check invoices, follow up on outstanding payments, reconcile customer accounts, prepare aged debtor reports and escalate overdue accounts to finance.
- Assist with credit checks and new-customer account setup in coordination with finance.
Qualifications & experience
- 1+ years’ experience in internal sales or inside sales, ideally within construction equipment, access platforms, industrial machinery, or automotive/parts distribution.
- Experience working with CRM/ERP systems and MS Office (Excel) for order processing and reporting.
- Technical aptitude and ability to understand basic machine specifications and attachments.
- Strong written and verbal English; other EU languages a plus.
Skills & attributes
- Excellent customer service skills and professional phone manner.
- Organised, detail-oriented, able to manage multiple accounts and priorities.
- Negotiation skills and confidence in upselling/add-on selling.
- Team player who collaborates with field sales, service and operations.
- Problem-solving mindset and resilience under pressure.
KPIs
Location & hours
Based in Derby HQ, with occasional travel to sites, trade shows and supplier locations. Full-time, Monday–Friday.
Compensation & benefits
Competitive salary, teambuilding, holiday allowance, private healthcare (if offered), training, and career development. Role-specific benefits: product training, industry events, progression to senior sales/account manager roles.
Sales Assistant in Chesterfield employer: Sinoboom UK
Contact Detail:
Sinoboom UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Chesterfield
✨Tip Number 1
Get to know the company inside out! Research Sinoboom's products and services, especially their aerial work platforms. This will help you speak confidently about how you can contribute to their sales team.
✨Tip Number 2
Practice your pitch! Prepare a short introduction about yourself that highlights your experience in sales and customer service. Make sure to include any relevant achievements that show off your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Sinoboom team.
We think you need these skills to ace Sales Assistant in Chesterfield
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in internal sales or inside sales, especially if you've worked with construction equipment or similar industries. We want to see how your background aligns with the role!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. We appreciate a well-structured application!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific responsibilities and qualifications mentioned in the job description. Show us why you’re the perfect fit for this Sales Assistant role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sinoboom UK
✨Know Your Product Inside Out
Before the interview, make sure you understand Sinoboom's products and services. Familiarise yourself with aerial work platforms and access equipment. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Master the Art of Customer Interaction
Since you'll be handling inbound enquiries, practice your communication skills. Prepare for common customer scenarios and think about how you'd resolve issues or upsell products. Demonstrating excellent customer service skills during the interview can set you apart.
✨Showcase Your Organisational Skills
As a Sales Assistant, you'll need to manage multiple accounts and priorities. Bring examples of how you've successfully organised tasks in previous roles. Discuss any tools or methods you use to stay on top of your workload, especially if you have experience with CRM/ERP systems.
✨Prepare for Technical Questions
Given the technical nature of the role, brush up on basic machine specifications and attachments. Be ready to discuss how your technical aptitude can benefit the team and improve customer satisfaction. This will demonstrate your readiness to tackle the challenges of the position.
