At a Glance
- Tasks: Manage client relationships and ensure top-notch project delivery in biotech.
- Company: Join a dynamic biopharma consultancy making waves in medical affairs.
- Benefits: Full-time role with opportunities for growth and influence in a small team.
- Why this job: Be the face of a reputable consultancy and impact drug development for patients.
- Qualifications: Project management experience in pharma/biotech and knowledge of ABPI code.
- Other info: Remote work environment with a focus on collaboration and strategic growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Client Services Manager role at Singular: Building Brilliant Biotechs
You are a project manager with an understanding of medical affairs and ABPI code. You have either developed this expertise in a pharma / biotech or a medical agency.
You are ready to be the face of a highly reputable medical consultancy for their prestigious biotech and pharmaceutical clientele. You want the responsibility of ensuring exceptional project delivery.
We are working with a medical, biopharma consultancy who are looking to bring in a Client Services Manager, to work closely with the Head of Client Services to manage client relationships, guarantee client satisfaction, and generate new projects. Your work will be dynamic, strategic, and will level-up the small and rapidly growing consultancy.
As a member of a small, high-performance team you will have the influence, autonomy, and impact to help build the consultancy’s Client Services department. You will influence processes, systems, and strategic direction. You will be the point of contact for clients undertaking very important work for the development of drugs for patients suffering from unmet need.
If you are a project manager who knows ABPI code looking to take the lead in a small, biopharma consultancy company – we would love to speak with you! Apply here or reach out to isaac@singulartalent.io with your CV.
Responsibilities
- Manage client relationships and ensure client satisfaction for biotech and pharmaceutical clients.
- Generate new projects and contribute to business growth.
- Be the face of the consultancy to clients, maintaining professional standards and clear communication.
- Collaborate with the Head of Client Services to shape client services processes and strategy.
- Ensure delivery of projects with high quality within timelines.
Qualifications
- Project management experience in pharma/biotech or a medical agency.
- Understanding of medical affairs and ABPI code.
- Ability to work in a remote, small-team consultancy environment.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Business Development and Sales
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Client Services Manager employer: Singular: Building Brilliant Biotechs
Contact Detail:
Singular: Building Brilliant Biotechs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharma and biotech sectors. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; we all love a good conversation!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Knowing their projects and values will help you stand out. We want you to show them you’re not just another candidate, but someone who truly gets their mission!
✨Tip Number 3
Practice your pitch! You’ll need to communicate your project management skills and understanding of the ABPI code clearly. We suggest rehearsing with a friend or in front of the mirror until you feel confident and natural.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make it happen together!
We think you need these skills to ace Client Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Client Services Manager role. Highlight your project management experience in pharma or biotech, and don’t forget to mention your understanding of the ABPI code. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've managed client relationships and delivered projects successfully. We love a good story that showcases your impact!
Show Your Passion for Biotech: Let your enthusiasm for the biotech industry come through in your application. We’re looking for someone who’s not just qualified but also genuinely excited about making a difference in medical consultancy. Share what drives you in this field!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Singular: Building Brilliant Biotechs
✨Know Your ABPI Code
Make sure you brush up on the ABPI code before your interview. Being able to discuss how it applies to client relationships and project management will show that you’re not just familiar with the regulations, but that you can navigate them effectively in a consultancy setting.
✨Showcase Your Project Management Skills
Prepare specific examples of projects you've managed in the pharma or biotech sectors. Highlight your role in ensuring project delivery and client satisfaction. This will demonstrate your hands-on experience and ability to handle the responsibilities of the Client Services Manager role.
✨Understand the Company’s Vision
Research the consultancy and understand their mission and values. Be ready to discuss how your skills and experiences align with their goals. This shows that you’re genuinely interested in the company and are eager to contribute to its growth.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. Inquire about their current projects, team dynamics, or future plans for the Client Services department. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.