At a Glance
- Tasks: Deliver exceptional customer service and share your tech knowledge in a fun, collaborative environment.
- Company: Join Optus, a leading Australian telecommunications company with a vibrant culture.
- Benefits: $35 p/h, 25% off products, discounts at over 400 retailers, and flexible rosters.
- Other info: Diversity is valued; all backgrounds are encouraged to apply!
- Why this job: Be the face of Optus and create memorable moments for customers every day.
- Qualifications: Sales experience, tech-savvy, problem-solving skills, and a team-oriented mindset.
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. We are on the lookout for an experienced Retail Sales Consultant to join our Doncaster store on a Casual basis who shares this excitement, thrives in a collaborative, results-driven culture and feels empowered to deliver customer experiences and moments that matter.
Be part of a team where you feel truly connected to what matters across Optus, by coming together to collaborate with purpose, share problems, celebrate solutions, learn, develop and harness networking opportunities.
The day to day:
- You are the face of Optus delivering customer service brilliance powered by Optimism.
- Learn all about our cool tech products and services by sharing your knowledge in a way that’s easy to understand.
- Bring your charm by providing personalised solutions & product expertise – your smile is your secret sales weapon!
- Team up with your colleagues to create a welcoming haven - together, we learn, grow, & create memorable moments that matter.
Your skills to pay the bills:
- Sales Superpower: To sales and beyond; your superhuman ability is hitting sales targets.
- Tech Explorer: You are always on the hunt for the latest tech trends that you can playback.
- Problem-Solving Pro: For you, challenges are just opportunities to help customers find solutions.
- Team Spirit: You thrive in a collaborative, customer-focused environment.
What’s in it for you?
- $35 p/h + super + applicable loadings.
- Make life easier (and more affordable) with 25% off Optus products and unique shopping discounts with our retail partners.
- Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Estée Lauder & Nine West.
- Build meaningful connections through employee-led networks and diversity initiatives like Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+).
- Flexible rosters that make more space for life outside of work.
Intrigued - but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities. At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170 and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit this link.
Retail Consultant, Doncaster employer: Singtel Group
Optus is an excellent employer, offering a vibrant work culture where team spirit and customer engagement are at the forefront. With flexible hours and a strong focus on employee wellbeing, staff are empowered to thrive while delivering exceptional service in the dynamic retail environment of Arndale. Join us to grow your skills and make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Consultant, Doncaster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Optus and their products. This will not only help you answer questions better but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about delivering customer service brilliance, think of ways to showcase your charm and product expertise. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t meet every single requirement, we believe in growth and development. Your unique experiences could be just what we’re looking for!
We think you need these skills to ace Retail Consultant, Doncaster
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values at Optus.
Tailor Your Application:Make sure to customise your application for the Retail Consultant position. Highlight your sales superpowers and any relevant experience that aligns with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Singtel Group
✨Know Your Stuff
Familiarise yourself with Optus' products and services. Being able to discuss the latest tech trends and how they benefit customers will show your enthusiasm and expertise. Prepare some examples of how you’ve helped customers in the past with tech solutions.
✨Show Your Sales Superpower
Be ready to share specific instances where you've hit sales targets or exceeded expectations. Use numbers and results to back up your claims. This will demonstrate your ability to deliver customer service brilliance and achieve results.
✨Emphasise Team Spirit
Optus values collaboration, so be prepared to discuss how you work well in a team. Share examples of how you’ve contributed to a positive team environment and how you’ve celebrated successes together with colleagues.
✨Be Yourself
Optus is all about embracing diversity and individuality. Don’t be afraid to let your personality shine through during the interview. Show your charm and how you can connect with customers on a personal level – after all, your smile is your secret sales weapon!
