Shift Concierge in Wandsworth

Shift Concierge in Wandsworth

Wandsworth Part-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage access and support residents in a dynamic accommodation service.
  • Company: Join London’s leading homelessness charity, making a real difference.
  • Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
  • Other info: Flexible 25-hour week with opportunities for personal growth.
  • Why this job: Be part of a compassionate team helping people rebuild their lives.
  • Qualifications: Willingness to learn, strong organisational skills, and a caring attitude.

The predicted salary is between 24000 - 30000 £ per year.

Join our Wandsworth accommodation service as a Day Concierge and be right at the centre of the day-to-day running of the building. From managing access and responding to day-to-day issues, to working with colleagues, contractors and partner agencies, you’ll play a key role in creating a safe, calm and well-run environment where people can begin to settle and move forward.

You’ll be working alongside people experiencing homelessness and multiple disadvantage, building professional, respectful relationships while maintaining clear boundaries. No two days are the same, and your ability to stay organised, observant and approachable will make a real difference to how the service feels and functions.

At Single Homeless Project (SHP), this role is a strong starting point if you’re looking to build a career in the sector. You’ll gain exposure to frontline services, develop confidence in managing a busy environment and be supported to grow your skills and progress in a way that works for you.

The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday.

  • You’re willing to learn, open to feedback and ready to build your skills in a frontline service.
  • You take pride in your work and are happy to help keep the service safe, tidy and running smoothly.

We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve.

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Shift Concierge in Wandsworth employer: SINGLE HOMELESS PROJECT

At Single Homeless Project, we pride ourselves on being a leading charity in London dedicated to tackling homelessness and supporting individuals in need. Our work culture is built on compassion, inclusivity, and a commitment to personal growth, offering employees the opportunity to develop their skills while making a meaningful impact in the community. With a focus on collaboration and respect, we create a supportive environment where every team member can thrive and contribute to building a better future for those we serve.
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Contact Detail:

SINGLE HOMELESS PROJECT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Concierge in Wandsworth

✨Tip Number 1

Network like a pro! Reach out to people in the sector, attend events, and connect with colleagues on LinkedIn. Building relationships can open doors that job applications alone can't.

✨Tip Number 2

Prepare for interviews by researching the organisation and its values. Understand their mission to support those experiencing homelessness, and be ready to share how your skills align with their goals.

✨Tip Number 3

Practice your communication skills! Being approachable and clear is key in this role. Consider mock interviews with friends or family to boost your confidence and get feedback.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the impact you can make.

We think you need these skills to ace Shift Concierge in Wandsworth

Organisational Skills
Observational Skills
Interpersonal Skills
Relationship Building
Boundary Management
Adaptability
Problem-Solving Skills
Communication Skills
Teamwork
Empathy
Attention to Detail
Willingness to Learn
Feedback Reception
Crisis Management

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about helping others.

Tailor Your Application: Make sure to customise your application for the Shift Concierge role. Highlight your relevant skills and experiences that align with our mission at Single Homeless Project. Show us why you’re the perfect fit!

Show Your Commitment: We love candidates who are eager to learn and grow. In your application, mention any previous experience in frontline services or how you’ve built relationships in challenging environments. It’ll show us you’re ready to roll up your sleeves!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at SINGLE HOMELESS PROJECT

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Shift Concierge involves. Familiarise yourself with the day-to-day responsibilities and the challenges faced by people experiencing homelessness. This will help you demonstrate your genuine interest in the role and how you can contribute to creating a safe and supportive environment.

✨Showcase Your People Skills

Since this role is all about building respectful relationships, be prepared to share examples of how you've successfully interacted with diverse groups of people. Highlight your ability to stay calm under pressure and your approach to maintaining clear boundaries while being approachable.

✨Demonstrate Your Organisational Skills

The job requires staying organised in a busy environment. Think of specific instances where you've managed multiple tasks effectively. Discuss any tools or methods you use to keep track of your responsibilities, as this will show that you're ready to handle the dynamic nature of the role.

✨Embrace Feedback and Learning

Let them know that you're open to feedback and eager to learn. Share experiences where you've taken constructive criticism positively and how it has helped you grow. This attitude aligns perfectly with the values of the Single Homeless Project and shows that you're committed to personal and professional development.

Shift Concierge in Wandsworth
SINGLE HOMELESS PROJECT
Location: Wandsworth

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