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- Tasks: Manage access and support residents in a dynamic accommodation service.
- Company: Join London’s leading homelessness charity, making a real difference.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Flexible 25-hour week with opportunities for personal growth.
- Why this job: Be part of a compassionate team helping people rebuild their lives.
- Qualifications: Willingness to learn, strong organisational skills, and a caring attitude.
The predicted salary is between 12 - 15 £ per hour.
Join our Wandsworth accommodation service as a Day Concierge and be right at the centre of the day-to-day running of the building. From managing access and responding to day-to-day issues, to working with colleagues, contractors and partner agencies, you’ll play a key role in creating a safe, calm and well-run environment where people can begin to settle and move forward.
You’ll be working alongside people experiencing homelessness and multiple disadvantage, building professional, respectful relationships while maintaining clear boundaries. No two days are the same, and your ability to stay organised, observant and approachable will make a real difference to how the service feels and functions.
At Single Homeless Project (SHP), this role is a strong starting point if you’re looking to build a career in the sector. You’ll gain exposure to frontline services, develop confidence in managing a busy environment and be supported to grow your skills and progress in a way that works for you.
The working rota for this role is 25 hours per week 8am - 4:45pm Wednesday, Thursday and Friday.
- You’re willing to learn, open to feedback and ready to build your skills in a frontline service.
- You take pride in your work and are happy to help keep the service safe, tidy and running smoothly.
We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Concierge Shifts in Wandsworth employer: SINGLE HOMELESS PROJECT
Contact Detail:
SINGLE HOMELESS PROJECT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Shifts in Wandsworth
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with colleagues on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to share how your values align with theirs, especially around supporting vulnerable communities.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being clear and approachable will help you shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our mission.
We think you need these skills to ace Concierge Shifts in Wandsworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about making a difference in the lives of those experiencing homelessness. Share any relevant experiences or motivations that drive you to apply.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences that align with the job description without waffling on. Remember, we’re looking for someone who can stay organised and observant!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to reflect the specific requirements of the Day Concierge role. Mention how your skills can help create a safe and well-run environment, as this is key to what we do at SHP.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team and making a positive impact!
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Day Concierge role. Familiarise yourself with the responsibilities mentioned in the job description, such as managing access and responding to issues. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since you'll be working closely with individuals experiencing homelessness, it's crucial to highlight your ability to build respectful relationships. Prepare examples from your past experiences where you've successfully interacted with diverse groups, showing empathy and understanding while maintaining boundaries.
✨Demonstrate Organisational Skills
The role requires staying organised in a busy environment. Think of specific instances where you've managed multiple tasks effectively. During the interview, share these examples to illustrate your ability to keep things running smoothly, which is key to creating a calm atmosphere.
✨Be Open to Learning and Feedback
The job description mentions a willingness to learn and grow. Be prepared to discuss how you've embraced feedback in the past and how it has helped you improve. This shows that you're adaptable and ready to develop your skills in a frontline service, which is exactly what they’re looking for.