Specialist Multiple Disadvantage Worker

Single Homeless Project has an opportunity for a Specialist Multiple Disadvantage Worker to join our experienced and committed teams based in Westminster, London. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £32,034.46 and rising incrementally to £35,081.51 per annum.

We're London's leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures.

Joining Single Homeless Project means joining a team that's bold, compassionate and determined to do better for the people we support and for each other. You'll work alongside colleagues with lived experience, in a space that's trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.

About the Specialist Multiple Disadvantage Worker role: At our Harrow Road Assessment Hub in Westminster, you will work within this short stay service with a multi-disciplinary team setting. This role involves working alongside people to navigate complex situations with empathy, understanding, and consistency. You'll be supporting clients who have experienced rough sleeping and may be facing multiple disadvantage, often alongside mental ill health and substance use, at a point where the right intervention can change everything.

As a Specialist Multiple Disadvantage Worker, you'll go beyond traditional support. You'll use psychologically informed approaches, with a strong focus on harm minimisation, dual diagnosis and recovery, to build trust, unlock engagement and help clients make sense of their experiences. You'll deliver targeted interventions both one-to-one and through our in-house recovery programme, helping people move from crisis towards stability and longer-term accommodation.

You'll work at the centre of a fast-paced, multi-agency system, building strong relationships with health, Adult Social Care and specialist services to make sure clients can access and sustain the support they need. Alongside this, you'll bring specialist knowledge into the team, shaping best practice and strengthening how we respond to complex needs across the service.

This is a role for someone who is confident working with complexity, motivated by impact, and committed to ensuring people are not left stuck in cycles of homelessness, but supported to move forward and rebuild.

About you: You bring strong experience working with people experiencing multiple disadvantage, including mental health and substance use, and understand how these needs intersect. You're confident using psychologically informed approaches, including harm minimisation and dual diagnosis, to engage people who may be ambivalent about support. You know how to build trust quickly, working in a non-judgemental, strengths-based way while maintaining clear professional boundaries. You're skilled at navigating systems and advocating for clients, working effectively with external services to improve access and outcomes. You're able to manage complexity, using your judgement to prioritise, problem-solve and respond calmly in challenging situations.

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Don't miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply' now to become our Specialist Multiple Disadvantage Worker - we'd like to hear from you!

Closing date: Sunday 10th May at midnight

Interview date: Thursday 21st May online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.