At a Glance
- Tasks: Lead a high support accommodation service for young people, ensuring quality and safety.
- Company: Join a dynamic organisation dedicated to empowering young people in Camden.
- Benefits: Access to training, development opportunities, and a supportive learning culture.
- Other info: Be part of a team that values integrity, curiosity, and courage.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in managing youth or social care services with a focus on safeguarding.
The predicted salary is between 40000 - 50000 £ per year.
About the role: Some services need more than strong management; they need a leader who can hold the whole picture, set the standard and keep young people's futures at the centre when the work is busy, fast-moving and high stakes. As Service Manager for our Camden Young People's service, you will lead a high support accommodation service made up of 4 units, supporting 31 young people and providing overall leadership to a team of around 20 staff. You’ll be responsible for the safe, effective and high-quality delivery of the service, bringing confident oversight across safeguarding, housing management, risk, performance, quality, staffing and day-to-day operations.
You’ll lead with presence and purpose, supporting your team to deliver consistent, personalised and trauma-informed support that helps young people build stability, independence and stronger future pathways. You’ll also play a key role in strengthening partnership working across Camden, including with local authorities, commissioners and partner agencies. From referrals and move-on pathways to Ofsted readiness, data, young people’s feedback and continuous improvement, you’ll make sure the service is not only well run, but constantly learning, improving and ambitious for the young people it supports.
At SHP, you’ll also be part of a supportive learning culture, with access to training, development and opportunities to keep growing as a leader while shaping a service that really matters.
About you: You bring strong experience managing accommodation-based, residential, youth, housing, social care or similar services, with the confidence to lead a sizeable team and hold service-wide standards. You understand the responsibilities that come with managing a young people’s service, including safeguarding, housing management, health and safety, performance, quality and risk. You’re confident supporting teams to work with young people facing multiple disadvantage, using trauma informed, psychologically informed and strengths-based practice to shape meaningful, personalised support.
You can balance warmth with accountability, creating a team culture where staff feel supported, clear on expectations and able to deliver high-quality work. You build trust quickly with staff, young people and partners, and bring the integrity, curiosity and courage needed to lead a service where people can thrive.
Important Info: Closing Date: Wednesday 10th June at midnight. Interview Date: Thursday 18th June at a Young Person's Service. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Service Manager. Job in London Education & Training Jobs employer: SINGLE HOMELESS PROJECT
At SHP, we pride ourselves on being an exceptional employer, offering a supportive learning culture that prioritises the growth and development of our staff. As a Service Manager in Camden, you will not only lead a dedicated team in delivering high-quality support to young people but also benefit from ongoing training opportunities and a collaborative work environment that values innovation and partnership. Join us in making a meaningful impact in the lives of young people while advancing your career in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager. Job in London Education & Training Jobs
✨Tip Number 1
Network like a pro! Reach out to people in the education and training sector, especially those who work with young people. Attend local events or workshops to meet potential colleagues and partners – you never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their approach to supporting young people and think about how your experience aligns with their mission. This will help you stand out as someone who truly gets what they’re all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams in high-pressure situations, especially in youth services. Highlight your ability to balance warmth with accountability – that’s key for a Service Manager role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Service Manager. Job in London Education & Training Jobs
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in managing teams and services. We want to see how you've led others, especially in high-pressure situations, so share specific examples that demonstrate your leadership style and impact.
Focus on Young People:Since this role is all about supporting young people, emphasise your understanding of their needs and how you've provided personalised support in the past. We love seeing candidates who can connect with young people and advocate for their futures.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at SINGLE HOMELESS PROJECT
✨Know Your Service Inside Out
Before the interview, make sure you thoroughly understand the Camden Young People's service and its mission. Familiarise yourself with the specific challenges young people face in the area and how the service aims to address them. This will show your genuine interest and commitment to the role.
✨Demonstrate Leadership Skills
Be prepared to discuss your previous experience managing teams, especially in high-pressure environments. Share specific examples of how you've led a team to success, focusing on your ability to balance warmth with accountability. Highlight any trauma-informed practices you've implemented to support young people.
✨Showcase Your Partnership Building Abilities
Since strengthening partnerships is key for this role, come ready to talk about your experience collaborating with local authorities and other agencies. Provide examples of how you've successfully navigated these relationships to enhance service delivery and improve outcomes for young people.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that reflect your understanding of the role and the organisation's goals. For instance, inquire about the current challenges the service faces or how they measure success in supporting young people. This shows you're not just interested in the job, but also in making a meaningful impact.
