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- Tasks: Lead outreach efforts to support individuals facing homelessness and mentor team members.
- Company: Join Single Homeless Project, a charity dedicated to preventing homelessness in London.
- Benefits: Enjoy flexible hours, 25-30 days annual leave, and a comprehensive training programme.
- Why this job: Make a real impact in people's lives while working in a supportive, growth-oriented environment.
- Qualifications: Experience with rough sleepers, strong leadership skills, and a passion for social justice required.
- Other info: This role requires an Enhanced DBS check; applications are reviewed for AI use.
The predicted salary is between 25000 - 34000 £ per year.
About the role:
Join Single Homeless Project (SHP) as a Senior Outreach Worker and take a leading role in our response to rough sleeping across Redbridge. This is frontline work with purpose – combining assertive outreach, strong local partnerships and trauma-informed practice to help people move away from the streets for good. You\’ll be part of a committed, values-driven team working closely with housing, health, substance use and immigration services to create real opportunities for change.
As a Senior Outreach Worker, you\’ll lead outreach shifts across the borough, offering direction, reassurance and momentum to a team of Outreach Workers while holding a focused caseload of people facing complex challenges. Working in close partnership with Navigators, you\’ll help ensure each person\’s journey off the streets is joined-up, consistent and grounded in trust. You\’ll balance hands-on engagement with thoughtful coordination, modelling best practice and keeping people at the centre of every decision.
This role is for someone who wants to shape practice, not just deliver it. At SHP, you\’ll be trusted to bring your experience, judgement and ideas to the table, with the support to keep learning and pushing boundaries. If you\’re motivated by impact, thrive in a leadership role that stays close to the work, and want to be part of a service that believes change is possible, we\’d love to hear from you.
About you:
- You bring solid experience of working alongside people who are rough sleeping or at risk of street homelessness, and you\’re motivated by work that leads to real change.
- You\’re confident taking the lead on outreach shifts, supporting others to do their best work and setting a calm, purposeful tone when it matters most.
- You understand homelessness pathways, safeguarding and the wider systems people are navigating, and you know how to work within them while still challenging what doesn\’t work.
- You build strong, effective relationships with partners across statutory and voluntary services, using collaboration to open doors and keep things moving forward.
- You stay grounded under pressure, think clearly when situations are complex, and are driven by a strong sense of social justice that aligns with SHP\’s values of hope, inclusion and transformation.
About us:
We\’re London\’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we\’re not shying away. We\’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We\’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that\’s bold, compassionate and determined to do better for the people we support and for each other. You\’ll work alongside colleagues with lived experience, in a space that\’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We\’re not perfect, but we\’re real. We listen. We learn. And we push forward, together. Because this isn\’t just a job. It\’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 18th January at midnight
Interview date: Monday 26th January online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Our attractive benefits package includes:
- A salary increase after successfully completing six month\’s probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Senior Outreach Worker employer: Single Homeless Project
Contact Detail:
Single Homeless Project Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Outreach Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness in London. Understanding local issues will help you connect better with the team and demonstrate your commitment to the cause during interviews.
✨Tip Number 2
Network with professionals in the sector, especially those who have experience with outreach work. Attend relevant events or workshops to build relationships and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss your leadership and mentoring experiences in detail. Think of specific examples where you've successfully led a team or supported colleagues, as this aligns closely with the role's requirements.
✨Tip Number 4
Research Single Homeless Project’s values and recent initiatives. Being able to speak about their mission and how you can contribute to their goals will show your genuine interest and alignment with their vision.
We think you need these skills to ace Senior Outreach Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outreach work, particularly with individuals facing homelessness. Use specific examples that demonstrate your skills in leading shifts and mentoring others.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for social justice and aligns with the values of Single Homeless Project. Mention your understanding of homelessness pathways and your commitment to making a difference.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully navigated challenges in previous roles. This will demonstrate your ability to remain calm under pressure and effectively solve problems.
Highlight Partnership Experience: Emphasise any experience you have working with statutory and voluntary sector agencies. This is crucial for the role, so make sure to detail your collaborative efforts and outcomes.
How to prepare for a job interview at Single Homeless Project
✨Show Your Passion for Social Justice
Make sure to express your commitment to social justice and how it aligns with the values of Single Homeless Project. Share personal experiences or motivations that drive your passion for helping those at risk of homelessness.
✨Demonstrate Your Experience
Be prepared to discuss your previous work with individuals who are rough sleeping or at risk of homelessness. Highlight specific examples where you made a positive impact, showcasing your skills in partnership working and mentoring.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios you’ve faced in past roles and how you handled them, particularly in relation to safeguarding and systemic challenges.
✨Research the Organisation
Familiarise yourself with the mission and vision of Single Homeless Project. Understanding their approach to preventing homelessness and promoting wellbeing will help you tailor your responses and demonstrate your alignment with their goals.
